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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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Everyone was so friendly and the staff really nice and...

Everyone was so friendly and the staff really nice and helpful. I got what I was looking for and I love it, they really help you to get what u want.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We are thrilled to hear that you had a great experience with us here at All American Chrysler Jeep Dodge Ram of Odessa. We look forward to working with you again in the future.

Really good customer service! They were really fast doing...

Really good customer service! They were really fast doing my service on my 2018 1500 dodge ram. The price was really good, they gave me a discount. My next service will be there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us a wonderful review! We look forward to working with you again in the future!

Sergio was amazing in getting us into exactly what we...

Sergio was amazing in getting us into exactly what we needed! I had only stopped by to browse since I had my little ones with me but they where all very patient with us and very helpful. Will be recommending them to my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We are thrilled to hear that you had a wonderful experience with us here at All American Chrysler Jeep Dodge ram of Odessa. We look forward to working with you again in the future.

Grecia Ortiz was knowledgeable and professional. Lily in...

Grecia Ortiz was knowledgeable and professional. Lily in the parts department went out of her way to meet our needs. The whole process was smooth

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you Debbie for a wonderful review! We look forward to working with you again in the future.

Took over 2 weeks to fix a minor issue that should had...

Took over 2 weeks to fix a minor issue that should had been taken care of before the car was sold to me, the service department is very unorganized as well. But at least the dealership honored my warranty.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The stuff was friendly, courteous, engaging , kind, and...

The stuff was friendly, courteous, engaging , kind, and would work with you. They try to find the right vehicle that’s in your price range and get you in it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your detailed review! We are thrilled to hear that you had a great experience with us. We look forward to working with you again in the future. Until then, take care.

Our sales lady Grecia Ortiz was absolutely amazing and...

Our sales lady Grecia Ortiz was absolutely amazing and fun to work with! She definitely went above and beyond to make what was already a stressful event to a easy going fun transition! Thank you so much for taking care of us!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Don't like to be lied to just be honest don't mind d...

Don't like to be lied to just be honest don't mind d waiting 3 weeks for. My wife's car but when its under warranty and the rental is coming out of my pocket and you lie to me it gets us no wear tell the truth its going to be three weeks we are having issues with part shipping and I would have under stood that a lot better then being hu g up on and hate full ness Norma is the worst rep there

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very friendly and quick! Emily helped me this time with...

Very friendly and quick! Emily helped me this time with my visit and even called me to follow up with me and check how my vehicle was doing and no one has ever done that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We are so happy to hear that you were pleased. We look forward to working with you again in the future.

Saleman knew the vehicle I was looking for and was able...

Saleman knew the vehicle I was looking for and was able to locate what I wanted. Managers worked with me to get me a good deal.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled that we could get you a good deal. Please let us know if we can do anything for you in the future.