Reviews
We were treated with the outmost respect with the...
We were treated with the outmost respect with the purchase of our new vehicle. Sales lady, Grecia Ortiz and financial Jose Ortega were great! Thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Regina met me when I pulled in and was very helpful. I...
Regina met me when I pulled in and was very helpful. I wanted an oil change and state inspection. She checked my insurance card and found that it had expired. Regina was a big help in contacting my insurance company when I had problems doing it. Eventually I got the insurance company to email the insurance card to us and I was able to get my Grand Cherokee inspected. I really appreciated Regina’s help so I wasn’t delayed in getting the inspection.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mgmt Jose O. was awesome, attentive. Service dept. not so...
Mgmt Jose O. was awesome, attentive. Service dept. not so great initially okay then spiraled down from there. Your warranties pre-authorization thumbs down they drag their feet on approvals. I will be canceling those. I know first hand warranties should not take too long unless someone dropped the ball at your service dept.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Christian was very helpful he went detail by detail with...
Christian was very helpful he went detail by detail with the deal . He was patient and did not rush us Into it. Will go back with him and recommend him to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I would like to say that this was a pleasant visit. Norma...
I would like to say that this was a pleasant visit. Norma was an excellent advisor. She explained everything well. And the customer service was excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience, was greeted right away and everyone was...
Great experience, was greeted right away and everyone was a pleasure to deal with. Long time buyer and I'm not going anywhere, they have earned my business.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your detailed review! We appreciate your feedback. We look forward to working with you again in the future.
Chad and Chris where awesome in helping us find the right...
Chad and Chris where awesome in helping us find the right car and price for us! For sure will be recommending people to go see them at Dodge Ram of Odessa!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! We will pass the review on to Chris and Chad. We look forward to working with you again in the future.
Great experience. Everyone I came in contact were great....
Great experience. Everyone I came in contact were great. David Miller was the best sales person that I've ever dealt with. Deserves a promotion
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Denise for your wonderful feedback! Please let us know if we can do anything for you. We look forward to working with you again in the future.
Oil wasn’t changed as promised befor I took delivery of...
Oil wasn’t changed as promised befor I took delivery of vehicle the following day after I was promised to get it nor were breaks fixed
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Isaac Baca was Amazing!!!! My husband (Scott) has...
Isaac Baca was Amazing!!!! My husband (Scott) has purchased several vehicles from This dealership and this was by far his best experience! We will definitely use Isaac for an future purchases!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Melissa for your wonderful review!! We appreciate your feedback. We look forward to working with you again.
