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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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We were treated with the outmost respect with the...

We were treated with the outmost respect with the purchase of our new vehicle. Sales lady, Grecia Ortiz and financial Jose Ortega were great! Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Regina met me when I pulled in and was very helpful. I...

Regina met me when I pulled in and was very helpful. I wanted an oil change and state inspection. She checked my insurance card and found that it had expired. Regina was a big help in contacting my insurance company when I had problems doing it. Eventually I got the insurance company to email the insurance card to us and I was able to get my Grand Cherokee inspected. I really appreciated Regina’s help so I wasn’t delayed in getting the inspection.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mgmt Jose O. was awesome, attentive. Service dept. not so...

Mgmt Jose O. was awesome, attentive. Service dept. not so great initially okay then spiraled down from there. Your warranties pre-authorization thumbs down they drag their feet on approvals. I will be canceling those. I know first hand warranties should not take too long unless someone dropped the ball at your service dept.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Christian was very helpful he went detail by detail with...

Christian was very helpful he went detail by detail with the deal . He was patient and did not rush us Into it. Will go back with him and recommend him to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I would like to say that this was a pleasant visit. Norma...

I would like to say that this was a pleasant visit. Norma was an excellent advisor. She explained everything well. And the customer service was excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great experience, was greeted right away and everyone was...

Great experience, was greeted right away and everyone was a pleasure to deal with. Long time buyer and I'm not going anywhere, they have earned my business.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your detailed review! We appreciate your feedback. We look forward to working with you again in the future.

Chad and Chris where awesome in helping us find the right...

Chad and Chris where awesome in helping us find the right car and price for us! For sure will be recommending people to go see them at Dodge Ram of Odessa!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review! We will pass the review on to Chris and Chad. We look forward to working with you again in the future.

Great experience. Everyone I came in contact were great....

Great experience. Everyone I came in contact were great. David Miller was the best sales person that I've ever dealt with. Deserves a promotion

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Denise for your wonderful feedback! Please let us know if we can do anything for you. We look forward to working with you again in the future.

Oil wasn’t changed as promised befor I took delivery of...

Oil wasn’t changed as promised befor I took delivery of vehicle the following day after I was promised to get it nor were breaks fixed

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Isaac Baca was Amazing!!!! My husband (Scott) has...

Isaac Baca was Amazing!!!! My husband (Scott) has purchased several vehicles from This dealership and this was by far his best experience! We will definitely use Isaac for an future purchases!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Melissa for your wonderful review!! We appreciate your feedback. We look forward to working with you again.