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All American Chrysler Dodge Jeep Ram of Odessa

(2,124 reviews)
Visit All American Chrysler Dodge Jeep Ram of Odessa
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–7:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 238-3044 (877) 238-3044
Used (877) 238-2205 (877) 238-2205
Service (877) 753-4205 (877) 753-4205

Reviews

(2,124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of All American Chrysler Dodge Jeep Ram of Odessa from DealerRater.

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Norma was an excellent agents and I will be back because...

Norma was an excellent agents and I will be back because of her she is the one that makes me want to always use your service dept

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

The issues I had with my Jeep were handled in a very...

The issues I had with my Jeep were handled in a very professional and timely manner. Rocky Barnes and Emily were friendly and left no questions unanswered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Norma was good, knowledgeable and informative. If she...

Norma was good, knowledgeable and informative. If she didn't know she was sure to ask to get me the best information. Good and nice lady, very professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Just a bunch of good guys doing all they can to satisfy...

Just a bunch of good guys doing all they can to satisfy your needs. Easy process and best experience I’ve had with a dealership no bs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very pleased with Stan & the vehicle he found for us....

Very pleased with Stan & the vehicle he found for us. Although there is a power plug that has not worked since we picked up.it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very good and quick service while I waited for my car....

Very good and quick service while I waited for my car. the lady that waited on me was very nice and courteous. Will be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I think this was a rip off. I had to diagnose my own...

I think this was a rip off. I had to diagnose my own problem and still I got charged. This was the 3rd time I brought it in for the same problem and had to tell them what to fix. Shame on them.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My service were the tire sensor, alternator, window...

My service were the tire sensor, alternator, window switch, and air bag light. They claim to change the tire sensor and wires under chair for airbag. The reciept showed a quality check. The airbag light and tire sensor light are still on. The window works well. The car was driven home and now does not start. Jason was the gentleman I was dealing with. I explained the situation via text. A survey was the response I received..

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very good service. Arturo was extremely helpful ...my...

Very good service. Arturo was extremely helpful ...my service was done in a timely manner as promised. Additional service was provided . Arturo kept me informed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Truck was dropped off and done in just a few hours. No...

Truck was dropped off and done in just a few hours. No problem taking it in service gets you Vehical in line to get back as soon as possible not to interrupt your day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.