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Tucson Subaru

(15,767 reviews)
Sales hours: 8:00am to 8:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–6:00pm
Tuesday 8:00am–8:00pm 7:30am–6:00pm
Wednesday 8:00am–8:00pm 7:30am–6:00pm
Thursday 8:00am–8:00pm 7:30am–6:00pm
Friday 8:00am–8:00pm 7:30am–6:00pm
Saturday 8:00am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 national dealer award
View 29 awards
2025 national dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 national dealer award 2021 state dealer award 2020 state dealer award 2019 national dealer award 2019 state dealer award 2018 national dealer award 2018 state dealer award 2017 national dealer award 2017 state dealer award 2016 national dealer award 2016 state dealer award 2015 national dealer award 2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(15,767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tucson Subaru from DealerRater.

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Easy buying experience!

Joe and Tucson Subaru came highly recommended and I couldn't be happier with my buying experience. Low pressure sale, high level of customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Angie, for taking the time to write such a great review. It means a lot to me! Joe

Dealer response

Thank you for the great review. It was fun working with you. Enjoy the Subie! - Curt

Great car buying experience

Found a car online and requested additional information. Was contacted by Kevin Gribble who provided us with outstanding customer service. He made the purchase fast and easy. Definitely one of the best car buying experience we’ve had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I hope your daughter loves the car! Thanks. -KG

We bought from Joe Mocoletti twice now

Joe’s very knowledgeable very clear and really praises the Subaru product we would direct anyone looking for an automobile to him Thanks Joe for your help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

I really appreciate you guys, thank you for your business! Please remember I’m here for you if you ever need any further assistance. Joe

Purchase of 2019 Cross Trek

Excellent experience all around. Friendly and professional team from receptionist to manager. Couldn’t ask for better a consulant than Joe Micoletti. He took the time to answer all my questions and make me feel welcome, which is a first at a car dealership. I highly recommend Tucson Subaru and Joe to anyone looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It was a pleasure to be of service to you, and I do appreciate you looking me up. You’re gonna love that Crosstrek! Joe

Customer service oriented dealership

This dealership goes out of its way to treat customers fairly and listen closely to their concerns. I don't know who did the detail work to get this used car ready for us to pick up. The attention to detail of that person was "Good" but not Excellent. Some details were overlooked, so I wouldn't rate that person Excellent. I would rate everyone else Excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review.....Traci

Jim very patient with us as we took ages to make up our mind

Jim Coyle was helpful explaining everything we needed to know about the cars we were considering. We have friends that had already said that they love their Subarus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review.....Enjoy the car...Traci

Dealer response

Thanks very much, it was genuine pleasure! Remember that I'm always available if you have any questions about the Outback. Jim

An Amazing Experience

When I moved to Tucson last year, I brought my Impreza to be serviced at Tucson Subaru. Ever since that day, I’ve been treated with the utmost care. The entire staff at Tucson Subaru is top shelf. Sean was the most pleasant sales person I’ve dealt with at any dealership. He was not pushy at all, and waited until I was ready to buy the car. Traci was also phenomenal. She was extremely knowledgeable and made the signing process painless. She answered every question I had with ease. Like Sean, she was not pushy at all, which always makes the process a lot more pleasant. My interaction with Terry was brief, but I was in need of a keychain, so he gave me a few for free. I thought this was extremely nice and was the “cherry on top” for the whole experience. If you’re in the Tucson area and you need a car, Tucson Subaru is the place to go. We plan on using them for the rest of our lives.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the awesome review! Congrats on your new car. If you ever need anything I'll be here to help. -Sean

Dealer response

Thanks so much for choosing Subaru again! You're gonna love the Legacy! Terry

Dealer response

Thank you do much for your review....enjoy the car!!! Traci

World Class Professionalism, Attitude, and Environment

Trent "The Car Guy" Nichols' professionalism, friendly attitude, and Subaru environment made our trade and purchase process a pleasure. Trent met us at our appointed time and showed us the Honda CRV we were interested in. While the appraiser looked at our vehicle we took advantage of the beautiful customer lounge and its amenities. All of the staff we came in contact with were friendly and welcoming. Our discussions with Trent and Louie were straightforward with no surprises. We closed the deal with Louie Ascencio and then Trent and I had a very nice discussion before we headed for home. A great experience with true "people first" professionals. This is our second purchase from Tucson Subaru and our "Go To" destination for people, cars, and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

thank you !! ; ) LA

Dealer response

THANK YOU for the feedback! I really enjoyed working with you as well! I am happy that I have been able to help your family since your purchase as well. See you soon! -Trent Nichols #AskForTrent

Hassle free car buying

Steve and Louie were great to deal with. No pressure and fun buying experience. All of our questions were answered and we ended up with the perfect vehicle. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

THANK YOU !!! : ) LA

Dealer response

Thank you so much and I'm glad it was hassle free! -Steve N

Buying a certified pre-owned

The overall experience was great, Monica helped me decide on a car to buy. The service was a little slow at times but overall, it wasn't too bad. The car I bought was in pretty good shape minus a thing or two but they heard my complaints and said they would fix them for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.