All Star Ford Kilgore

Jarrett Lanier is a salesperson at All Star Ford. He is our neighbor and he is so sweet! It was time for our Edge to be serviced and he volunteered to take it to work with him and have it serviced so we wouldn't have to drive to Kilgore from Tatum. We highly recommend Jarrett for your new or used car needs. He will treat you right.

Outstanding sales staff knew exactly what I wanted. This is my second time to buy at All Star in Kilgore and I would not go anywhere else. Thanks to Tyler McLain for everything you did.

I found a Camry online and talked to Eric and he sent multiple videos and pictures. I decided to travel to Kilgore and was very satisfied with my experience and deal we made prior to traveling there to finalize to purchase.

I had a sales professional name Justin Brown. He was fantastic,he listened to what I had to say and answered all my questions.I left the dealership with a Ford explorer, and I felt like I was important My name is Kevin .l will do business with Justin again Thanks I'll see you soon.

Worst service department I have ever dealt with and I have dealt with many.I’m trying to get a refund on a part and have been promised by service manager that he would check on it and call he back.I have not received a phone call to this day.This started in November.

We’ve always had great experiences with the service department, but today we got to experience the sale side and we have been IMPRESSED! 10/10 recommend Justin Brown as a salesman! He was great to work with. Open communication, not pushy, and worked hard for us. Super nice guy and got us exactly what we were wanting. Everyone in the finance department was great too! No hassle, just a bunch of nice guys willing to work with you! We are more than happy with our purchase and will be repeat customers!

I never made it to there place. I received two phone calls and thats all. I was looking to see my options. Need improvement. If you dont have credit you dont matter to them

Although I have paid off 2 vehicles in the past I have never actually car shopped. After about 6 months of shopping around I was ready to give up. Every dealership I went to talked fast and slick. Made promises that they knew they could not keep. I pretty much lost hope that I would find a vehicle that I liked and could afford. I decided to call All Star Ford in Kilgore and of course the same response "Come on by I know we can help you!" So I figured why not. What do I have to loose. Little did I know he actually meant it. After picking my son up from day care I stopped by the lot. Sony, the same man who I spoke with on the phone greeted me. I told him what I wanted. He showed me what he had and a few more choices. To make a long story short. He sold me a GREAT deal on a 2012 Ford Excape but its nothing in comparison to the customer service I received from All Star. The entire staff! They even helped me with my son as he ran around the lot. Sony was very personable and by the time I left I felt I had a friend. He cared about my wants but cared about my needs even more. Most of all I could tell he TRUELY cared. I would recommend everyone to All Star ford. They have the best deals and even better you will leave feeling great about your decision.

Go see Jesse. He helped me get into the car I wanted knowing I had bad luck going my way. He made me feel comfortable at All-star Ford in Kilgore, Tx. Definitely would recommend this dealership to others. He went above and beyond. Thanks Jesse Holmes.

Mike and Alex have consistently given Me excellent service on my Taurus X. I feel like they are genuinely concerned about my issues and resolutions. I always return where I feel comfortable and trusting of the folks servicing my vehicle. I look forward to purchasing a new Ford and continuing our friendship for years to come.