Reviews
Write a reviewAll Star Review
Your service dept. is great! Love the quick and courteous attention given when I arrive. Work done meets the needs of my vehicle. Very happy with All Star Ford in the year I have been involved with them. Keep up the good work! By the way, very thankful for my 2012 Escape. Perfect vehicle for me.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. If there is anything else we can do for you, please give us a call.
Good job
It was very goodThe staff was very friendly the facilities were clean and presentable and the vehicle was finished in a timely manner
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Solid job
Vehicle was serviced properly facility was clean staff was very friendly and helpful
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. Please let us know if there's anything else we can do for you.
best dealership i have ever done business with
best dealership i have ever done business with . from top to bottom the employee's are always nice, professional , and polite.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
James Honeycutt buying experience
Great service will try to purchase another vehicle here in the future.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to be a part of your pleasurable experience. We appreciate your review of our team, and the staff here at Kilgore Ford look forward to further serving you in the future!
Great Service.
Excellent service. Nice, friendly and knowledgeable. Would not go anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service cashier
Was a very nice visit, the staff and service was great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're so happy you enjoyed working with our staff, Lakeshia! Thank you for your positive review and recommendation of our dealership!
Used Avalanche
I purchased a 2011 Avalanche from you. I originally found it on Cars.com. The ad there had me thinking about it and a couple of days later I called to see if it was still available. Talked with Larry & decided to make the trip over to check it out. Larry was very helpful, polite, and friendly. After getting a fair value for my 2005 Avalanche, we made a deal. The truck is great, thank you, Darrell Chase
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Speedy Oil Change
I recently had an oil change and tire rotation with all the fluids checked. As prossimed, Ford called me back under an hour ready to go. Thanks Cris
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ford F150
I enjoyed the experience here at All Star Ford, I had spoken to Gilbert many times in the past about buying a Ford, I have been buying Chevrolet's for the past 20 years. I wanted to keep my business local this time and keep the money in Kilgore, my home town. Everyone was very friendly and observant to my needs and questions. The Seller even though he was new, did a good job of keeping it simple and no pressure. Which is the way I like it.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase