Reviews
Stephanie at the Springfield dealer ship was good to work
Stephanie at the Springfield dealer ship was good to work with. Process went smoothly. Come and check her out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jeffrey and David were fabulous to work with yet again.
Jeffrey and David were fabulous to work with yet again. Have bought many autos through them and always provide exceptional service! Will continue to use both of them when buying a car. Thank you, Jeffrey, for all your help and all your knowledge on the vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I highly recommend southern motors springfield.
I highly recommend southern motors springfield. They worked super hard to get me in just the right vehicle. I couldn't have asked for a better experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Stephanie did a great job explaining the process on
Stephanie did a great job explaining the process on purchasing and operations of the vehicle, along with the warranties
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The people are very professional and friendly.
The people are very professional and friendly. They have great follow through and keep their customers informed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Kris Brunswick, sales, is the best to work with!
Kris Brunswick, sales, is the best to work with! He and Scott Downing, the manager get it done! Repeat buyer, and will continue to use Scott and Kris at Southern Motors Springfield!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The entire team was great to work with and my salesman
The entire team was great to work with and my salesman was awesome got me in what I wanted and needed would recommend them to everyone
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very helpful.
Very helpful. Polite and kind. Clean environment. Fast service. Offered us a beverage. Easy to understand
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Listen to what i was asking for and i did not have to
Listen to what i was asking for and i did not have to wait hours to leave in a new truck
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
DO NOT waste your time.
They wanted me to agree to pay 2 hours labor for warranty work. Because of rust on exhaust manufold bolts. I guess mechanics can't remove them without breaking them??? After arguing with Jessica I told her obviously she has shi**y mechanics if they can't do something like that. To which she yelled I wouldn't talk about her mechanics that way and hung up on me. This is why relationships in the workplace is a very bad idea. When i went to dealership after work, they just handed me my key. No discussion or anything. Just BYE. This is the second time this woman has lied to me. I was going ro trade the truck on a 2500 Cummings they had, but once wife found out what happened, she said to find one somewhere else. Long story short, do yourself a favor and go somewhere else for service. Jessica doesn't have the temperament to be in management. She has cost that dealership too many loyal customers. xxxx, I was one of them.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
