Reviews
Write a review2013 F150
Excellent. Arrow makes it convenient and easy to get things done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We work hard to make your visit with us as convenient and simple as possible for you, Kelly! It is great to hear our Staff took such great care of you! We hope to see you here again!
Nice new shop
Dropped truck off Friday was told it would be first week before they looked at it that's was ok Monday afternoon called they hadn't started on it Tuesday called several times they were not available didn't return phone calls. Pickup did get serviced but I felt that if I had not called as many times as I did might not have got it out when I did. Arrow ford is still my dealer of choice and I like Fords new truck this experience does not change my mind I still like Arrow. We were In a bind needed the truck ASAP. Thanks
- Customer service 2.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we appreciate you continuing to choose Arrow Ford for all of your Ford vehicle needs. We apologize your vehicle service took a little longer than you've come to expect. We would love to offer you a complimentary oil change the next time your vehicle is due for service to make it up to you. Please contact our service manager, Kathy Sutton, at (325) 692-9500 to get this set up.
Installed a pickup bed cover.
Staff was very helpful in determining what type of pickup bed cover would be the best for our pickup. It was purchased and installed in about 45 minutes and looked like it came from the factory. Great job Arrow Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great service
I had my front window tanned and it come out perfect. I really like it. they have good customer service. and I will recommend my friend to them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tire problem and oil change
service was timely and all employees were very cordial and helpful
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great job
Travis our sales guy was very helpful during the purchase process. The finance department was top notch and helped us get the Expedition we were wanting.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Salesman!!
Adam Keidl did a wonderful job helping my family find the right car. He is a great salesman and an awesome person! Thank you Adam for your help and kindness!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2015 Mustang
The easiest car purchase I have ever made, and I have made many of them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great job.
They were helpful when complications arose, such as minor details bedding to be addressed w/ the vehicle, complications with my passport/license, and other issues. All business was conducted in a timely manner.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really enjoyed reading your feedback, Robert! Thank you so much for being one of our valued guests and we look forward to your next visit!
Brinda Currely
We arrived at Arrow Ford without an appointment and were promptly serviced.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase