Reviews
The process was quick however my car never connected to Bluetooth. The charging port is not allowing me to airplay! The radio is the best part of the good ride. I’m still waiting on someone to help with the issues I brought it to the salesman attention he said he will get me some help.
The process was quick however my car never connected to Bluetooth. The charging port is not allowing me to airplay! The radio is the best part of the good ride. I’m still waiting on someone to help with the issues I brought it to the salesman attention he said he will get me some help.
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
I don't know how many cars that we've bought from the Star Dealerships (Ram Trucks, Jeeps, and Hyundai) - but we appreciate the service and support that we get from Star - we are lifelong customers.
I don't know how many cars that we've bought from the Star Dealerships (Ram Trucks, Jeeps, and Hyundai) - but we appreciate the service and support that we get from Star - we are lifelong customers.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
From your Tucson purchase to every vehicle before it, we’re honored to count you as a lifelong customer. Hearing that our service and support have earned your trust means a great deal to our team.
I was very loyal to the San Angelo Hyundai until I heard that Justin moved. Justin is the ABSOLUTE BEST!!! When I needed a new car, I found him in Abilene. Got the car and was very pleased. Last week, I decided that i wanted a Jeep Wrangler.i called Justin and he told me that he had some.. That was on Saturday. On Monday, he called to ask if i was still interested in the Jeep at 11:43. By 3:00 it was sitting in my driveway. We love the Jeep and we love Justin. I never test drove or saw the Jeep until it was in my driveway. I will only deal with him and his crew.
I was very loyal to the San Angelo Hyundai until I heard that Justin moved. Justin is the ABSOLUTE BEST!!! When I needed a new car, I found him in Abilene. Got the car and was very pleased. Last week, I decided that i wanted a Jeep Wrangler.i called Justin and he told me that he had some.. That was on Saturday. On Monday, he called to ask if i was still interested in the Jeep at 11:43. By 3:00 it was sitting in my driveway. We love the Jeep and we love Justin. I never test drove or saw the Jeep until it was in my driveway. I will only deal with him and his crew.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our team is pleased we could secure your Jeep Wrangler so quickly and bring it directly to your driveway. Knowing how happy you are with Justin’s service means a great deal to us.
Good environment and the people in there were also very nice and easy to work with
Good environment and the people in there were also very nice and easy to work with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your mention of our welcoming atmosphere and how easy our team was to work with reflects what we strive for. Enjoy your new Elantra, and thank you for choosing our dealership.
I really can't express much about the dealership as my main connection has been with the service department. From the time Sandra has been in the service department she has brought a sense of respect and level of communication with customers which is appreciated.
I really can't express much about the dealership as my main connection has been with the service department. From the time Sandra has been in the service department she has brought a sense of respect and level of communication with customers which is appreciated.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Star Hyundai. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Sandra was very helpful and kept me updated. Everyone was very friendly. Pleased with work.
Sandra was very helpful and kept me updated. Everyone was very friendly. Pleased with work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Clear communication is central to how our service department operates. Knowing that Sandra kept you informed during the service on your Santa Fe and that you found everyone friendly and were pleased with our work means a lot to us.
Kept appointment time for oil change and recall notice. No long wait. Checked all lights that were in error
Kept appointment time for oil change and recall notice. No long wait. Checked all lights that were in error
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your note about keeping your oil change appointment on time and avoiding a long wait highlights our service team’s commitment to prompt care. Knowing our thorough check of all the warning lights met your expectations means a lot to us.
Tony R. was our salesman and he was fantastic! Very friendly and informative group that helped with buying my son’s first vehicle.
Tony R. was our salesman and he was fantastic! Very friendly and informative group that helped with buying my son’s first vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Knowing that Tony provided a friendly and informative experience for your son’s first purchase is rewarding. Our team is pleased we could guide you through purchasing your Toyota Tacoma. Your kind words mean a lot to our team.
Easy transaction. Great vehicle! Awesome salesman!! I highly recommend purchasing your next vehicle from this dealership. Ask for Tony!
Easy transaction. Great vehicle! Awesome salesman!! I highly recommend purchasing your next vehicle from this dealership. Ask for Tony!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your five-star review and recommendation. We’re glad your purchase of the Ram 1500 was straightforward, and Tony enjoyed helping you find a great vehicle.
Sandra is a delight to work with.She listens to your problems and does the necessary things that need to to be done to get your car fixed.She has made me happy with the job she is doing.
Sandra is a delight to work with.She listens to your problems and does the necessary things that need to to be done to get your car fixed.She has made me happy with the job she is doing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your praise for Sandra’s attentive listening and thorough approach to servicing your Hyundai Santa Fe is rewarding. Thank you for trusting our service department, and we look forward to keeping your Santa Fe in top shape.