Service department is worst I have ever seen. It cost me $273.00 to fix there mistake. I have bought me vehicle from this dealership never will again.
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your ...earliest convenience. Sincerely, The Red River Chevrolet Team
New 2020 camaro was hit in accident. Maintenance Department after 5 trips determined problems were blue tooth on phone, new iPhone 11 was too old, tires... were “tramlining”, wind was causing problems, and I didn’t know how to drive car. In reality after 6 months, a tire company, found subframe was twisted, unibody was twisted, back rear end was 2” sideways from wreck and hubs on passenger side of car were 2” pushed farther apart than driver side. Funny Red River could not find this. Car has since been totaled...
We are terribly sorry to hear about the negative impression you got during your recent visit at our dealership. We appreciate feedback like yours beca...use it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. - The Red River Chevrolet Team
Used car salesman Smith was excellent on used Hyundai Veloster which was being sold for approximately 1400 below Kelly Blue Book. Very polite, and had... great knowledge of vehicle. Would have purchased except for blind spot while driving on costs of warranty.
Normal oil change with Mobil one varies from 50-70 dollars... they charged 140.... never take your car here or buy a car from here. They are overcharging... their customers on the cusp of robbery!
We acknowledge your review and are currently looking into the events you've detailed. - The Red River Chevrolet Team
My agent was Deeanna. She was a great help. She pulled the car I requested and went over the details and what the car was used for. She was professional... and very helpful.
We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us... feedback. Thank you for continually choosing Red River Chevrolet for your vehicle needs. Regards, Red River Chevrolet Team
Excellent Experience!!! My salesman was truly Awesome! (Gene Smith)
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Best, The Red River Chevrolet Team
I have purchased 2 cars from RR. I went there because I have always had good cs. This time have been a nightmare. Red River have a check from... my credit union over $21,000. I was in contact my my saleman, letting him know I will be in to pick up the car. The next day, I tried calling him; I kept getting the message " not accepting call ". I was place on auto reject. I waited over an hour, for my saleman to call me and say the car had been sold. Now, I catching hell trying to cancel car ins on someone else car and trying to get money back to cancel the loan. I am mad; because, my calls with RR not been return.
spoke with a salesman about a used truck, and it was being sold as we were speaking on the phone. Seem like a nice guyu
It is unfortunate that you were not able to to purchase the car you wanted, but we appreciate you taking the time to leave this positive review for ou...r sales team and dealership. We hope you will consider us again in the future! Best, Red River Chevrolet Team
Salesman Josh Bakalis was so helpful, knowledgeable, and enjoyable to work with as I looked for and purchased a Silverado pick-up last week. Thank you,... Josh, for coming in on your off day to accommodate us. Highly recommend!
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer s...ervice, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Red River Chevrolet
I was looking to buy a car as soon as possible, i emailed the dealer twice about two trucks i liked but didnt get a speedy response so i ended up going... to Kia an bought a car the same day. But one they did respond it was a nice setup. But just a little too late
Thank you for sharing your experience with us, Richard. We appreciate your feedback as it helps us grow as a dealership. Your comments will be reviewe...d with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, The Red River Chevrolet Team