Red River Chevrolet

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
186 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    September 23, 2019

    Normal oil change with Mobil one varies from 50-70 dollars... they charged 140.... never take your car here or buy a car from here. They are overcharging... their customers on the cusp of robbery!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We acknowledge your review and are currently looking into the events you've detailed. - The Red River Chevrolet Team

  • 5.0 out of 5
    January 11, 2019

    My agent was Deeanna. She was a great help. She pulled the car I requested and went over the details and what the car was used for. She was professional... and very helpful.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us... feedback. Thank you for continually choosing Red River Chevrolet for your vehicle needs. Regards, Red River Chevrolet Team

  • 5.0 out of 5
    December 19, 2018

    Excellent Experience!!! My salesman was truly Awesome! (Gene Smith)

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again! Best, The Red River Chevrolet Team

  • 1.0 out of 5
    March 16, 2018

    I have purchased 2 cars from RR. I went there because I have always had good cs. This time have been a nightmare. Red River have a check from... my credit union over $21,000. I was in contact my my saleman, letting him know I will be in to pick up the car. The next day, I tried calling him; I kept getting the message " not accepting call ". I was place on auto reject. I waited over an hour, for my saleman to call me and say the car had been sold. Now, I catching hell trying to cancel car ins on someone else car and trying to get money back to cancel the loan. I am mad; because, my calls with RR not been return.

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    4 people out of 4 found this review helpful. Did you?
  • 4.0 out of 5
    January 23, 2018

    spoke with a salesman about a used truck, and it was being sold as we were speaking on the phone. Seem like a nice guyu

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It is unfortunate that you were not able to to purchase the car you wanted, but we appreciate you taking the time to leave this positive review for ou...r sales team and dealership. We hope you will consider us again in the future! Best, Red River Chevrolet Team

  • 5.0 out of 5
    August 18, 2017

    Salesman Josh Bakalis was so helpful, knowledgeable, and enjoyable to work with as I looked for and purchased a Silverado pick-up last week. Thank you,... Josh, for coming in on your off day to accommodate us. Highly recommend!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer s...ervice, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Red River Chevrolet

  • 5.0 out of 5
    July 23, 2017

    I was looking to buy a car as soon as possible, i emailed the dealer twice about two trucks i liked but didnt get a speedy response so i ended up going... to Kia an bought a car the same day. But one they did respond it was a nice setup. But just a little too late

    3.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your experience with us, Richard. We appreciate your feedback as it helps us grow as a dealership. Your comments will be reviewe...d with our team and please don't hesitate to call us if you'd like to discuss them in greater detail. Sincerely, The Red River Chevrolet Team

  • 5.0 out of 5
    November 29, 2016

    Perry Tuminello is the best. 4 trucks from Red River and many more to come. If you want the best deal, best service this is the only dealer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    James, it was a pleasure to read about your car-buying experience at Red River Chevrolet. Congratulations on your trucks! It's delightful to know Per...ry provided you with such a memorable and best experience. It's fantastic that we have earned your trust and we look forward to seeing you again in the future! Sincerely, Red River Chevrolet Team

  • 5.0 out of 5
    March 11, 2016

    I'm so excited on buying my car and you guys are a big help I can't wait to purchase it. Thanks.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Shyteria, thank you for your awesome review. We couldn't be happier that we were able to help you and earn your business. We look forward to assist yo...u again soon. Be sure to catch the latest service deals by liking us on Facebook. Warm regards, Red River Chevrolet Team

  • 5.0 out of 5
    January 21, 2016

    Jeff Shephard is awesome! We have done business with many salespeople over the past 35 years and Jeff is by far the best! He is honest and provides excellent... customer service. I have purchased more than one vehicle from Jeff and will return in the future. I have had my Tahoe for less than 48 hours and have already referred a friend to Jeff! Thank you!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Mary, we are truly grateful for this awesome review! We are thrilled that Jeff was able to take care of you. He is a great asset to our team and we ap...preciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Like us on Facebook for service specials! Regards, Red River Chevrolet Team

View More Reviews