Reviews
They were outstanding.
They were outstanding. I looked for months for a new vehicle to get the best price possible. It kept coming back to Glynn Smith. Their prices are hard to beat. Ask for Mike D, he’s your man. Very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your fantastic review! We're thrilled to hear that you had such a positive experience while searching for your new vehicle. It's great to know that our prices stood out to you, and we appreciate the shoutout for Mike, he’s truly dedicated to providing excellent service. We look forward to seeing you again at Glynn Smith Chevrolet GMC! Sincerely, Michael Lee | Business Manager | 334-610-0676
Can’t say enough good things about this dealership and my
Can’t say enough good things about this dealership and my sales associate Justin! Price was so good I drove 4 hours to trade with them!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with Glynn Smith Chevrolet GMC and that Justin was able to assist you effectively. It means a lot to us that you traveled four hours to trade with us. We look forward to seeing you again and appreciate you sharing your experience! Sincerely, Michael Lee | Business Manager | 334-610-0676
They quoted a price through an IPhone text.
They quoted a price through an IPhone text. Then deleted, erased, or unsent the message. After everything was said this $31,800 Traverse was over 40k with no rebates whatsoever. They are CROOKS! I would not buy anything from them if it was marked down by fifty percent. I hope they go out of business. The good reviews left are probably by employees or their families.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
On behalf of Glynn Smith Chevrolet GMC, I would like to express our appreciation for the time you took to share your experience. It seems as though we do not have your name in our records nor do not quote prices as you described. Is it possible that you had this experience with a different dealership? Providing a positive experience is our top priority. If you would like to discuss your experience further, please reach out to me at 334-610-0676 as I would like to learn more about your experience. Sincerely, Michael Lee Business Manager
Don’t honor AD prices.
Don’t honor AD prices. Watch out for add ons(gap ins, paint protection,anything they can slip you.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for providing us with your feedback. However, I am trying to find your information in our system to reach out to you directly to discuss what you have detailed in your review since it does not reflect the standard of customer service, we hold ourselves too. We do in fact honor our Ad prices and the add-ons we offer are at a convenience to the customer and some of these add-ons are required to be offered by law, but we allow all of our customers to decline the add-ons if they wish. Please contact me at your earliest convenience so we can discuss your experience in more detail and get the necessary information for our system. Sincerely, Michael Lee | Business Manager | 334-610-0676
Great Experience!
Great Experience! I was one hour early to my scheduled appointment time and they were very accommodating! They finished the service and I was out the door before my scheduled appointment time!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words, Tommy. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Glynn Smith Chevrolet GMC, we value our customers and we look forward to seeing you down the road. Sincerely, JP Harper | Service Manager | (334) 610-0676
Glenn Smith Chevrolet GMC salespeople were friendly,
Glenn Smith Chevrolet GMC salespeople were friendly, professional, courteous, and understanding. The salesperson who started the sale of the car had a family emergency when I went to pick up the car, my buying process was seamless. Even when there was a hiccup with my down payment, they were patient and understanding. Thank you Glenn Smith Chevrolet GMC for a very pleasant buy experience!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Michael Lee | Business Manager | 334-610-0676
Bobby Nix
Jane was very helpful in the service department. She went above and beyond to be fair.
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Reviews like yours are truly a breath of fresh air, Bobby! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, JP Harper | Service Manager | (334) 610-0676
Jennie Lang
Service was quick and friendly, if or when I buy another vehicle I will return here
- Customer service 5.0
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jennie, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Glynn Smith Chevrolet Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, JP Harper | Service Manager | (334) 610-0676
After being a very loyal customer ,3 trucks later.
After being a very loyal customer ,3 trucks later.. I called and talked with the GM Manager about a problem with the 4th truck I brought from them. Did not help , I was told it seem like I was the only one that seems to have a problem!!! By the "" GM" Manager.. ( Like he is untouchable. I bought from another dealer. I have bought 3 new trucks from the for my business!!! I work hand and hand with a very large plumbing business now, they was a very big customer of Glenn Smith until we talk over dinner!! He will also try the new dealer when he needs more dollys!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for providing us with your feedback. Our records show that we have not been in contact with you about any situation for over a year. If there is anything you would like to discuss, please feel free to contact me at your earliest convenience and we can work on moving forward in a positive direction. Sincerely, Michael Lee | Business Manager | 334-610-0676
Went in for service, had an issue that was easily taken
Went in for service, had an issue that was easily taken care of. While I was waiting a member of their sales team asked if I would like to see the newer version of my car. I had time to look, but I was NOT buying a new car. (at least that is what I told myself). Not pushy, very informative and helpful. I am now a proud owner of a new Denali 2500 truck. Thank you so much Scott Norris for all your help. Would highly recommend this dealership to all my friends and family!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, JP Harper | Service Manager | (334) 610-0676