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Cumming Chevrolet

(144 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–5:30pm
Tuesday 9:00am–8:00pm 7:30am–5:30pm
Wednesday 9:00am–8:00pm 7:30am–5:30pm
Thursday 9:00am–8:00pm 7:30am–5:30pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 10:00am–8:00pm 8:00am–2:00pm
Sunday 10:00am–7:00pm Closed
New (888) 881-8454 (888) 881-8454
Used (888) 233-5280 (888) 233-5280
Service (866) 734-8981 (866) 734-8981

Reviews

(144 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cumming Chevrolet from DealerRater.

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Buyer Beware

Be careful of their unprofessional practices. Make sure to double check everything before starting to sign.they are ruthless and will do whatever for you to close the deal. Afterwards they will hide and not answer your calls (true story, had to go in person for someone to tell me to go back next week) Be carefule let my mistake be a lesson to you

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
2 people out of 2 found this review helpful. Did you?
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Dealer response

Hi there, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Please reach out to us at (619) 477-2163 so we may assist you in moving forward towards a resolution.

Routine Vehicle Maintenance Evaluation

I was very pleased with the routine oil change maintenance on my car. Cumming Chevrolet Service Advisor, Juan Sanchez conducted himself in a friendly, but yet professional manner. Mr. Sanchez answered all my questions honestly and satisfactory. It's the main reason why I purchased my vehicle from their dealership. You can't go wrong with excellent quality service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

chad.jarick@betaengineering.com

everyone we met with at the Dealer Ship was amazing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

My New Tahoe 2021

The buying process was excellent and quick. Thank you Jesus C

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Have not had a good experience

The buying prices was ok, but the maintenance part is not, slow, no updates, and they don?t even put bags or cover before they jump in your car.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (619) 477-2163 to discuss your concerns, as your satisfaction is of utmost importance to us.

Jose rodriguez

Cumming Chevrolet the best dealer and customer services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Cumming Chevrolet and we hope to see you again.

Ranger

They did a great job helping find a car for me and the customer service was great as well .and they are so friendly to me and my wife

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us. Until the next time we meet, take care!

Terrible servicio al cliente

Te atienden cuando les da la gana, te buscan días después. Es horrible su manera de atender a las personas pero hay muchas agencias en todos lados

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Shame to Chevy

Worst experience of my life. Employees are terrible at customer service. Ordered parts with 2 day shipping 2 weeks ago and they aren't here yet.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (619) 477-2163 to discuss your concerns, as your satisfaction is of utmost importance to us.

Great service

Always bring my car to Cumming Chevrolet for my service needs, they provide great customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there, thank you so much for your positive comments about Cumming Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!