Reviews
Can't beat the service for most part
All was good as for coming in for oil change. Disappointed they didn't even look at wiper blades or they would see they needed replaced Will bring it in new oil change and will tell them.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Linda. We always strive to provide excellent service with a professional and caring staff here at our location. Please let us know if there's anything else we can do for you.
great service is correct.
Your service was really good, what more can we ask for. Ford has always done us good.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Staff got me in and kept me updated. Great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Paul! Thank you for your positive review. We respect our customer's time and budge. Safe travels!
Great Service
You did a great job replacing the motor in my sliding window (back). I appreciate your professionalism everytime I come in for service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent Recall Service
2011 Ford Fusion Hybrid was in for service due to a recall. Maintenance was handled professionally and expeditiously.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, William, for the glowing review! We always strive to provide personable and excellent customer service. Thank you again for the review!
Excellent
The staff was very professional. Service was great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Bill Alexander Ford Lincoln! Drive safe, and we'll see you on the road.
Great experience!!
Matt booth was our sales man and Brian Gwynn took care of our financing !! These two men are great assets to Alexander Lincoln!! We love our car and appreciate the way these two guys and Chad Pierson took care of us during our purchase!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the feedback. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
My Recent Visit to Alexander Ford
As always I saw Craig Ebers in service. He does an excellent job of taking care of me. He is the type of person and employee that I would hire. Great Job. Dan Motley
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at Bill Alexander Ford Lincoln! Again, we appreciate your recommendation of Bill Alexander Ford Lincoln and we hope to be of service again in the future.
Fantastic Service and
We brought our 2006 F350 Diesel into Bill Alexander Ford last spring for service. After your Diesel Tech repaired our truck its performance and mileage greatly improved. We also wish to thank Frieda for her help at that time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
2 013 PICKUP
OUR EXPERIENCE WAS THE BEST. YOU HAVE A VERY PROFESSIONAL STAFF, ESPECIALLY MATHEW. WE WERE SO PLEASED WITH THE KNOWLEDGE, THERE WAS NEVER ANY PRESSURE, JUST PROFESSIONAL PATIENCE. MATHEW LISTENED TO WHAT WE WANTED IN A TRUCK AND TOOK US STRAIGHT TO THE VEHICLE. HATS OFF TO ALEXANDER FORD. I HAVE ANOTHER FRIEND THAT BOUGHT A PICKUP THAT WEEK ALSO, IT WAS RED. HE LOVES HIS TOO. WE WILL RECOMMEND YOUR DEALERSHIP EVERY CHANCE WE GET... THANK YOU AGAIN, AND TELL MATHEW THANK YOU AGAIN. JOYCE
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase