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Heritage Buick GMC

4.7
(331 reviews)
Visit Heritage Buick GMC
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (972) 961-7446 (972) 961-7446
Used (972) 961-7372 (972) 961-7372
Service (972) 961-7517 (972) 961-7517

Inventory

See all 288 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2009.
At Heritage GMC Buick we do things differently. We're locally owned and as members of your community we feel deeply that upholding our hometown values serves all of us better.

We promise to treat you the way we want to be treated when we make a major purchase. We want you to actually enjoy the experience when you do business with Heritage GMC Buick. You can expect prompt friendly courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.

We look forward to working with you and your family!

"Drive a little SAVE a lot!".
Home of the "Diamond Certified Pre-Owned Vehicles"

Service center

Phone number (972) 961-7517

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

View all 23 employees View less employees

Reviews

4.7
(331 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Buick GMC from DealerRater.

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5.0

I had an excellent experience buying my truck at this

I had an excellent experience buying my truck at this dealership. Shawn was great, super helpful and made the process of choosing the right vehicle for me really easy

5.0

I had an excellent experience buying my truck at this

I had an excellent experience buying my truck at this dealership. Shawn was great, super helpful and made the process of choosing the right vehicle for me really easy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Friendly and most informative.

Friendly and most informative. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks.

5.0

Friendly and most informative.

Friendly and most informative. Will always use them. Liked the salesmen to. They keep a good stock of autos and trucks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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5.0

I was looking for a truck didn’t know what I really

I was looking for a truck didn’t know what I really wanted. Had a a few questions about some trucks the salesman Doug Hogue came out and talked with me and answered all of my questions. I have my pie yet, but most likely I will.

5.0

I was looking for a truck didn’t know what I really

I was looking for a truck didn’t know what I really wanted. Had a a few questions about some trucks the salesman Doug Hogue came out and talked with me and answered all of my questions. I have my pie yet, but most likely I will.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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3.0

Service Manager - Poor Attitude, doesn’t value customers

Service Manager - Poor Attitude, doesn’t value customers opinion in regards to their automobile… Service Advisor - Enjoys making excuses for the Service Dept. attendance problems my last 3 service visits… The Service Dept problems become the customer problems… Dealership Manager - His employees reflect his attitude, from top to bottom… He intentionally insults the customer knowledge for repeated Service Dept. issues by stating my Denial was to old with to many miles, was the result of my brakes continuing to squeak from a total replacement of front & rear brake pads and rotors… I’ve come to expect my Denial to be in that Services Dept. shop for a minimum of 3-7 days for routine maintenance because of being short of help…

3.0

Service Manager - Poor Attitude, doesn’t value customers

Service Manager - Poor Attitude, doesn’t value customers opinion in regards to their automobile… Service Advisor - Enjoys making excuses for the Service Dept. attendance problems my last 3 service visits… The Service Dept problems become the customer problems… Dealership Manager - His employees reflect his attitude, from top to bottom… He intentionally insults the customer knowledge for repeated Service Dept. issues by stating my Denial was to old with to many miles, was the result of my brakes continuing to squeak from a total replacement of front & rear brake pads and rotors… I’ve come to expect my Denial to be in that Services Dept. shop for a minimum of 3-7 days for routine maintenance because of being short of help…

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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5.0

Shawn made the transaction as quick and painless as

Shawn made the transaction as quick and painless as possible-something we super appreciated as tired parents of two little kids. Would totally recommend Shawn and this dealership to anyone looking to buy a GM product.

5.0

Shawn made the transaction as quick and painless as

Shawn made the transaction as quick and painless as possible-something we super appreciated as tired parents of two little kids. Would totally recommend Shawn and this dealership to anyone looking to buy a GM product.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

This is my 9th car from Heritage and I will never

This is my 9th car from Heritage and I will never purchase a car from another dealer. With every transaction, I’ve never had a bad experience and this one was no exception. They were able to find the exact car I needed, arrange to have it shipped to a family member, and have everything ready for me when I arrived to the dealership. Junior, Quentin, and everyone I work with is nothing but exceptional. Already planning my next purchase with Heritage!

5.0

This is my 9th car from Heritage and I will never

This is my 9th car from Heritage and I will never purchase a car from another dealer. With every transaction, I’ve never had a bad experience and this one was no exception. They were able to find the exact car I needed, arrange to have it shipped to a family member, and have everything ready for me when I arrived to the dealership. Junior, Quentin, and everyone I work with is nothing but exceptional. Already planning my next purchase with Heritage!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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5.0

Heritage GMC is the only place I will ever purchase a

Heritage GMC is the only place I will ever purchase a truck from . I have been a Heritage customer since 2016. Shawn has walked me through all of my purchases. He is one of top reason I keep coming back. He is quick to respond and always super helpful.

5.0

Heritage GMC is the only place I will ever purchase a

Heritage GMC is the only place I will ever purchase a truck from . I have been a Heritage customer since 2016. Shawn has walked me through all of my purchases. He is one of top reason I keep coming back. He is quick to respond and always super helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Scheduled appointment online.

Scheduled appointment online. When I arrived for service I was greeted and my truck was taken back for service in a timely manner. Thank you!

5.0

Scheduled appointment online.

Scheduled appointment online. When I arrived for service I was greeted and my truck was taken back for service in a timely manner. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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5.0

I was initially dreading the car buying experience, but

I was initially dreading the car buying experience, but Shawn and the Heritage team made it an absolutely great experience. He worked hard to help me find the right vehicle and made sure that everything was just how I wanted it. He was extremely knowledgeable and helpful. I was grateful for his efforts!

5.0

I was initially dreading the car buying experience, but

I was initially dreading the car buying experience, but Shawn and the Heritage team made it an absolutely great experience. He worked hard to help me find the right vehicle and made sure that everything was just how I wanted it. He was extremely knowledgeable and helpful. I was grateful for his efforts!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

Steve did an excellent job, He was really helpful during

Steve did an excellent job, He was really helpful during the car buying process. I will refer Steve & Heritage to people I know.

5.0

Steve did an excellent job, He was really helpful during

Steve did an excellent job, He was really helpful during the car buying process. I will refer Steve & Heritage to people I know.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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