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Heritage Buick GMC

(902 reviews)
Visit Heritage Buick GMC
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

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New (972) 961-7446 (972) 961-7446
Used (972) 961-7372 (972) 961-7372
Service (972) 961-7517 (972) 961-7517

Inventory

See all 314 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since June 2009.
At Heritage GMC Buick we do things differently. We're locally owned and as members of your community we feel deeply that upholding our hometown values serves all of us better.

We promise to treat you the way we want to be treated when we make a major purchase. We want you to actually enjoy the experience when you do business with Heritage GMC Buick. You can expect prompt friendly courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.

We look forward to working with you and your family!

"Drive a little SAVE a lot!".
Home of the "Diamond Certified Pre-Owned Vehicles"

Service center

Phone number (972) 961-7517

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(902 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Buick GMC from DealerRater.

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I received excellent service on my Evista Buick, just as I did the first time I will continue to return to Heritage Buick for all of my car needs

I received excellent service on my Evista Buick, just as I did the first time I will continue to return to Heritage Buick for all of my car needs

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great experience again. Justin brought out the mechanic Garrett Lentz to discuss my problem with a popping noise in the front end of my truck. Mr. Lentz rode with me so that he could hear the noise. As normal, never popped once. He put my truck on the lift and showed me what appeared to be the problem. The problem has been solved by Mr. Lentz plus the repair probably kept me from ruining the new tires on the front of the truck. What great customer service. Can't say I have ever had a mechanic ride with me so that he could hear what I was hearing. Certainly can not say that they put it on a lift so that I could understand what they were trying to explain. Love it!

Great experience again. Justin brought out the mechanic Garrett Lentz to discuss my problem with a popping noise in the front end of my truck. Mr. Lentz rode with me so that he could hear the noise. As normal, never popped once. He put my truck on the lift and showed me what appeared to be the problem. The problem has been solved by Mr. Lentz plus the repair probably kept me from ruining the new tires on the front of the truck. What great customer service. Can't say I have ever had a mechanic ride with me so that he could hear what I was hearing. Certainly can not say that they put it on a lift so that I could understand what they were trying to explain. Love it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Zach was very easy to work with. No pressure to purchase. Once I decided to make the purchase, it was super easy to get done.

Zach was very easy to work with. No pressure to purchase. Once I decided to make the purchase, it was super easy to get done.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Aggressive pricing, fast and courteous staff. Thank you for making it easy!!! Look forward to my next experience. Scott F

Aggressive pricing, fast and courteous staff. Thank you for making it easy!!! Look forward to my next experience. Scott F

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Shawn was awesome. He made our experience great. You better take care of him. We are coming back for another vehicle next month. From Shawn.

Shawn was awesome. He made our experience great. You better take care of him. We are coming back for another vehicle next month. From Shawn.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Hey there! Checking in was super quick and easy, and Justin totally knocked it out of the park! As soon as the car was good to go, he gave me a call. Awesome service!

Hey there! Checking in was super quick and easy, and Justin totally knocked it out of the park! As soon as the car was good to go, he gave me a call. Awesome service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Brody was fantastic. After an issue with my purchase, he worked with me closely, communicating updates and went above and beyond to come to a resolution.

Brody was fantastic. After an issue with my purchase, he worked with me closely, communicating updates and went above and beyond to come to a resolution.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.

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Service advisor was very friendly, helpful and prompt. I recommend and will be returning again

Service advisor was very friendly, helpful and prompt. I recommend and will be returning again

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Justin understood my needs of repair and made sure of updates and progress as my trucks completed work

Justin understood my needs of repair and made sure of updates and progress as my trucks completed work

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Nathan my service rep and Robert the General Mgr took care of me on a recent service appointment and I will certainly use Heritage for my maintenance and service needs on my GMC vehicle in the future.

Nathan my service rep and Robert the General Mgr took care of me on a recent service appointment and I will certainly use Heritage for my maintenance and service needs on my GMC vehicle in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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