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The Pre-Owned Sales Director asked me to start selling vehicles for him because he likes how I acted. I am now trying to learn the mass of information that comes with being a car salesman. 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Dealers  /   Rockwall, TX  /  Heritage Buick GMC

Heritage Buick GMC

4.1 out of 5 4.1
82 reviews
930 E Interstate 30 Rockwall, TX 75087
Rectangle 48
Sales 8:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Heritage Buick GMC Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

8:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 1:00 PM

Sunday

Closed
Dealer website
Dealer website
New (972) 961-7446
Used (972) 961-7372
Service (972) 961-7517

Inventory

NEW
$22,976 MSRP $29,040
2019 Buick Encore
  • Exterior Color: Summit White
  • Interior Color: Shale
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$29,945 MSRP $37,705
2018 Buick Regal Sportback
  • Exterior Color: Ebony Twilight Metallic
  • Interior Color: Ebony
  • Transmission: 9-Speed Automatic
  • Drivetrain: FWD
NEW
$33,332 MSRP $46,505
2020 GMC Sierra 1500
  • Exterior Color: Dark Sky Metallic
  • Interior Color: Jet Black
  • Transmission: Automatic
  • Drivetrain: RWD
NEW
$23,313 MSRP $29,435
2019 Buick Encore
  • Exterior Color: Quicksilver Metallic
  • Interior Color: Ebony
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$34,984 MSRP $39,780
2020 Buick Envision
  • Exterior Color: Ebony Twilight Metallic
  • Interior Color: Ebony
  • Transmission: 6-Speed Automatic
  • Drivetrain: FWD
NEW
$38,679 MSRP $51,925
2020 GMC Sierra 1500
  • Exterior Color: Smokey Quartz Metallic
  • Interior Color: Dark Walnut
  • Transmission: Automatic
  • Drivetrain: RWD

Our Employees

5.0 out of 5
(5.0) 18 reviews

Shawn Waara

Internet manager
NOT RATED

Katie Stovall

Business Development Representative
NOT RATED

Mario Retta

New Car Inventory Manager
NOT RATED

Quentin DeRossett

Sales Manager
NOT RATED

Brad Tittle

Finance Manager
NOT RATED

Robert Bobo

General Manager
NOT RATED

Josh Reed

Sales Rep
NOT RATED

Nic Stevens

Sales Rep
NOT RATED

Misty York

Comptroller
NOT RATED

Jason Leek

Sales Rep

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since June 2009

At Heritage GMC Buick, we do things differently. We're locally owned and as members of your community, we feel deeply that upholding our hometown values serves all of us better.

...



We promise to treat you the way we want to be treated when we make a major purchase. We want you to actually enjoy the experience when you do business with Heritage GMC Buick. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.

We look forward to working with you and your family!

"Drive a little, SAVE a lot!"

"Home of the "Diamond Certified Pre-Owned Vehicles""

Photos & Videos

12
Photos |
Video

Service

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.1 out of 5 4.1
82 lifetime reviews. Includes reviews of Heritage Buick GMC from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews customer service buying experience service rep highly recommend
All Reviews customer service buying experience service rep highly recommend
All Reviews customer service buying experience service rep highly recommend
  • 5.0 out of 5
    Great experience!
    by fd96@aol.com from DealerRater.com
    December 1, 2019

    What a great experience! I had been looking for a Nissan Armada and spotted one via CarGurus at Heritage. I dropped an email and Katie immediately contacted... me and hooked me up with Shawn. From the very beginning, the process has been smooth. Very professional staff! My Armada was delivered today and I could not be more pleased with my buying experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Shawn Waara

    Internet manager

    (5.0) 18 reviews
    Katie Stovall

    Business Development Representative

    NOT RATED
  • 5.0 out of 5
    Love Mario and Heritage
    by afo queen from DealerRater.com
    July 1, 2019

    This is our second car from Mario @ Heritage. I feel like Mario is very fair and really knows his stuff. He was fun to deal with and feel like he got us... a good deal. Also love Heritage and the free oil change and tire rotation. We have found a dealership that we will always use.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mario Retta

    New Car Inventory Manager

    NOT RATED
    Brad Tittle

    Finance Manager

    NOT RATED

  • FEATURED REVIEW

    5.0 out of 5
    Easy process!
    by Alyssa from Rowlett, TX
    February 8, 2019

    My salesman Shawn was awesome! This is the second vehicle we've purchased from him and we'll definitely be back again. We handled most of the negotiating... over the phone, so we were in-and-out of the dealer super quick. I wouldn't buy a GM from anyone else!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for highlighting our staff who helped make this such a great experience! Our entire team works hard to work with your budget and get you the be...st deal.

    Worked with:
    Shawn Waara

    Internet manager

    (5.0) 18 reviews
  • 5.0 out of 5
    Ask for Jason Leek
    by D Ellis from DealerRater.com
    May 18, 2019

    Jason was terrific and a pleasure to deal with. The finance manager got a very low rate for me. Culture was good and they acted like pros.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Jason Leek

    Sales Rep

    NOT RATED
  • 5.0 out of 5
    No hassle guarantee!
    by Vince from DealerRater.com
    May 14, 2019

    This dealership speaks volumes over other dealers, they don't try and put you in something you don't want, they go above and beyond to find you what you're... looking for, I called my sale consultant Mario Retta and gave him a description of what I was looking for and not only did he find my exact vehicle he was able to provide me the best possible price on the vehicle, this is my second GMC Sierra Denali with Heritage and both times the experience has been nothing but fantastic, I refer all my friends and family to Heritage and I'm a customer for Life!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mario Retta

    New Car Inventory Manager

    NOT RATED
  • 5.0 out of 5
    Great experience at Heritage
    by Miguel from DealerRater.com
    May 13, 2019

    Mario Retta was great with the whole process of buying the vehicle. He explained all my questions and made it easy for me to purchase. He is very knowledgeable... about all the vehicles and explained how to use all accessories inside of my truck. Thanks to him I would buy again from the dealership.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mario Retta

    New Car Inventory Manager

    NOT RATED
  • 5.0 out of 5
    Purchase of new truck
    by Gmc19 from DealerRater.com
    May 13, 2019

    Mario Retta is awesome. He took care of me once again. This was my 7th vehicle to purchase from Mario. Could not ask for a better man to help.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Mario Retta

    New Car Inventory Manager

    NOT RATED
    Brad Tittle

    Finance Manager

    NOT RATED
  • 5.0 out of 5
    Easy process!
    by alyyolo from DealerRater.com
    February 8, 2019

    My salesman Shawn was awesome! This is the second vehicle we've purchased from him and we'll definitely be back again. We handled most of the negotiating... over the phone, so we were in-and-out of the dealer super quick. I wouldn't buy a GM from anyone else!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Worked with:
    Shawn Waara

    Internet manager

    (5.0) 18 reviews
  • 5.0 out of 5
    Excellent Service with No Pressure
    by TIMOTHY SCHARFENBERG from Wills Point, Texas
    December 17, 2018

    I was referred by a friend who has traded with the dealership for years. The buying experience was seamless and I felt absolutely no pressure during the... sale. Mario listened to what we wanted and never tried to push or force us in a different direction. Will trade here religiously in the future!!!!!!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your satisfaction is important to us, so we want to sincerely thank you for choosing Heritage GMC Buick and we hope to see you again soon!

  • 1.0 out of 5
    GMC TERRAIN
    by Jimmy Lewis from Rockwall
    November 20, 2018

    Can not get my Car Fixed and Can Not get A Honest Answer..All the employees I talk to Will not fix my Car oo give me honest answer...

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us so we can work towards a resolution.... Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Heritage GMC Buick (972) 807-0165

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