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Heritage Buick GMC

(786 reviews)
Visit Heritage Buick GMC
Sales hours: 8:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
New (972) 961-7446 (972) 961-7446
Used (972) 961-7372 (972) 961-7372
Service (972) 961-7517 (972) 961-7517

Reviews

(786 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Buick GMC from DealerRater.

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You are definitely family when you do business here.

You are definitely family when you do business here. Whether you’re buying new. preowned or going to the service department you will never find this kind of five star EXCELLENCE⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Very nice staff.

Very nice staff. I appreciate them getting my car in and fixed in a timely manner

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

I love Heritage GMC.

I love Heritage GMC. My first service experience was great & they got me in & out!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Kyle was amazing, he helped us get our dream car.

Kyle was amazing, he helped us get our dream car. We couldn’t be more grateful!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

An issue getting military discount.

An issue getting military discount. Otherwise, friendly and professional staff. Felt welcome and appreciated as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Resolved issues fairly and quickly.

Resolved issues fairly and quickly. Service was timely. Thank you for the good service. Appreciate it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

All good.

All good.. great service. Always doing everything to make the service fast just wish they had a car wash for customers..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Worst dealership I ever talked with.

Worst dealership I ever talked with. Don’t honor there online prices. I kept the add for future reference to stay away from them. Talked to Texas board over dealerships. Would cost too much to go to court.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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My initial contact with Katie by emails went very well.

My initial contact with Katie by emails went very well. She quickly responded to any questions I had about the truck I was interested in. When I went to the dealership, Shawn had the vehicle ready for me to test drive and they were prepared to look over my truck to give me a value for trade-in. Compared to other dealerships I had spoken to, I believe I got a very fair deal and I love my new truck!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Took my vehicle ahead of scheduled time and was completed

Took my vehicle ahead of scheduled time and was completed ahead of the estimated time. Good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.