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Roger Williams Chrysler Dodge Jeep

(1,305 reviews)
Visit Roger Williams Chrysler Dodge Jeep
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 2:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (817) 623-7397 (817) 623-7397
Used (817) 623-7431 (817) 623-7431
Service (817) 623-7396 (817) 623-7396

Reviews

(1,305 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Roger Williams Chrysler Dodge Jeep from DealerRater.

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Leland is the best!

Leland is the best! Always takes care of us and explains things perfectly. I highly recommend Leland and his team to anyone looking for service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Abraham, we're delighted to hear that Leland and the team at Roger Williams Chrysler Jeep Ram Dodge provided such excellent service! Thank you for recommending us.

I wanted to express my sincere gratitude for the

I wanted to express my sincere gratitude for the outstanding service you provided to me and my family. From start to finish, the experience was seamless and enjoyable, and we truly appreciate the care and attention you gave us throughout the process. Additionally, thank you for your continued support of veterans. It's reassuring to know that businesses like yours recognize the importance of supporting those who have served, and we are grateful for that commitment. Thank you again for everything!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your wonderful experience with us at Roger Williams Chrysler Jeep Ram Dodge! We're delighted to hear that our team provided outstanding service and made the process seamless for you and your family. Supporting veterans is a core value of ours, and we're grateful for your recognition. We look forward to serving you again in the future!

I am very happy with the service I received.

I am very happy with the service I received. They diagnosed my problem and had it fixed in short order. Very happy with the service advisor and the mechanic that did the repair.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that our team at Roger Williams Chrysler Jeep Ram Dodge provided you with prompt and efficient service. Thank you for sharing your positive experience, and we're here if you need anything else!

Took long to check it out , was told they`ve had

Took long to check it out , was told they`ve had customers waiting for over two months. That doesn`t justify taking their own sweet time to perform anything else for others. No calls or call backs

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Robert, I'm sorry to hear about the delays and lack of communication you experienced. We strive for timely service and it's clear we fell short here. Please reach out so we can address this directly with you. Thank you, Joe Miller - Service Director - 8175960050

Very easy buying process that started over the

Very easy buying process that started over the phone/online. Very friendly staff and not a single “pressure to buy” moment. All staff were oriented towards meeting my needs and finding the right deal for me. I’ll definitely be coming back! Thanks Pete and Justin!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Hi Jarodrderrick! It's fantastic to hear that Pete and Justin made your experience at Roger Williams Chrysler Jeep Ram Dodge so seamless and pressure-free. We appreciate your kind words and look forward to welcoming you back in the future!

Awesome experience .

Awesome experience . Cody went out of his way to meet our request . Awesome all around

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

We're so glad Cody could assist you, Bryan! Thanks for sharing your experience and please don't hesitate to reach out if our Roger Williams Chrysler Jeep Ram Dodge team can be of service again in the future!

My service advisor is great, he always lets me know what

My service advisor is great, he always lets me know what is going on and is willing to help answer any questions I have.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Jamie, we're delighted to hear that your service advisor always provides you with excellent communication and support at Roger Williams Chrysler Jeep Ram Dodge. Thank you for sharing this feedback!

Very courteous and respectful to my wife and I.

Very courteous and respectful to my wife and I. Very relaxed atmosphere with no pressure and wanted to make sure we found the correct vehicle for our business. Would definitely recommend to anyone.

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the glowing review! We're delighted to hear that our team at Roger Williams Chrysler Jeep Ram Dodge provided a courteous and pressure-free experience. We appreciate your recommendation and look forward to assisting with any future needs!

Our oil change and state inspection were perform quickly

Our oil change and state inspection were perform quickly while we waited. thank You for the Great Service.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We're glad to hear that your oil change and state inspection were completed efficiently at Roger Williams Chrysler Jeep Ram Dodge. We appreciate your support and look forward to serving you again!

Branson was excellent to work with , made it easy and we

Branson was excellent to work with , made it easy and we will be back for the next car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Tim, we're happy to hear Branson provided you with an excellent experience here at Roger Williams Chrysler Jeep Ram Dodge! Thanks for trusting us with your business. We look forward to seeing you again next time!