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Roger Williams Chrysler Dodge Jeep

(1,303 reviews)
Visit Roger Williams Chrysler Dodge Jeep
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–7:00pm 7:00am–7:00pm
Tuesday 8:00am–7:00pm 7:00am–7:00pm
Wednesday 8:00am–7:00pm 7:00am–7:00pm
Thursday 8:00am–7:00pm 7:00am–7:00pm
Friday 8:00am–7:00pm 7:00am–7:00pm
Saturday 8:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (817) 623-7397 (817) 623-7397
Used (817) 623-7431 (817) 623-7431
Service (817) 623-7396 (817) 623-7396

Reviews

(1,303 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Roger Williams Chrysler Dodge Jeep from DealerRater.

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Very pleased with how Branson Gilley handled our business

Very pleased with how Branson Gilley handled our business transaction, he is a professional and I highly recommend talking to him first, The finance manager's handling of the paperwork was very professional and efficient as well. Burt Chandler

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Burt, we're delighted to hear that Branson and our finance manager provided you with a professional experience at Roger Williams Chrysler Jeep Ram Dodge. Thanks for the recommendation!

Over the past few years I have had both my Jeep and my

Over the past few years I have had both my Jeep and my Dodge serviced, and repaired, at Roger Williams. I have always been very pleased with their prompt, reasonable, and courteous service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust in Roger Williams Chrysler Jeep Ram Dodge! We're delighted to hear that our team has consistently provided prompt, reasonable, and courteous service. We look forward to serving you again in the future!

Very happy with service !

Very happy with service !!!!! Every time I come in I always get great service. I do drive 25 minutes but well worth it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jennifer, we're delighted to hear that the service at Roger Williams Chrysler Jeep Ram Dodge makes your drive worthwhile! Thanks for sharing your positive experience with us.

They were very friendly and helpful my best experience in

They were very friendly and helpful my best experience in my life in buying a car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're happy to hear you had such a great experience with our Roger Williams Chrysler Jeep Ram Dodge team! Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!

Good job!

Good job! See you next time when my car needs service! Thank you very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate you taking the time to leave Roger Williams Chrysler Jeep Ram Dodge this awesome review, thank you!

The service department is awful always giving me

The service department is awful always giving me incorrect information prior to my visits. The finance department and the lady that called me to work out my chipped windshield were AWESOME and I am grateful for their assistance.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Rebecca, we're sorry to hear about the issues you experienced but are glad that our assistance was helpful. We aim for consistency across all departments and will address this internally. If you have any further concerns or need assistance, please reach out. Thank you, Joe Miller - Service Director - 8175960050

We will be back for our next oil change.

We will be back for our next oil change. Great job in the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback about your recent visit here at Roger Williams Chrysler Jeep Ram Dodge! We look forward to serving you again in the future!

I went in for an oil change.

I went in for an oil change. The service writer was prompt and very cordial. The time it took to get the oil changed was very tolerable. Everyone did a very good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing your experience! We're glad to hear our team at Roger Williams Chrysler Jeep Ram Dodge provided prompt and cordial service. We appreciate your feedback and look forward to serving you again!

Rob was incredible.

Rob was incredible. No pushing to buy something we didn’t want. Great experience. Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Branden, We're glad you had such a positive experience with Rob at Roger Williams Chrysler Jeep Ram Dodge! Thank you for being part of the family!

Domeniq is a rock star, great customer service as usual.

Domeniq is a rock star, great customer service as usual. The dealerships was clean and everyone was very nice and professional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the awesome feedback! We're glad to hear Domeniq and our team at Roger Williams Chrysler Jeep Ram Dodge provided great service. We appreciate your support!