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Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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The whole experience from the initial phone call to the...

The whole experience from the initial phone call to the dealership, to the test drive, purchase and after purchase customer service has been outstanding! Bob Adkison was just the kind of sales person we were looking for - no hype, no pressure, just great customer service. Would definitely do business with Bob and the dealership again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I’ve always had dealerships to push to purchase a car...

I’ve always had dealerships to push to purchase a car from them but the knowledge and experience that David Brieding gave me from the time I came into the building until I signed for my truck was excellent!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David Breiding was so helpful when buying my dream car....

David Breiding was so helpful when buying my dream car. He was very knowledgeable and helpful. Thank you for the great experience, I will be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David Breiding helped out a ton! Really appreciated the...

David Breiding helped out a ton! Really appreciated the help I received on certain models. Good dealership and would definitely come back to purchase my first truck!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

David Graupner was very helpful in servicing me. He was...

David Graupner was very helpful in servicing me. He was very kind and considerate of my wishes with what I was looking for. I am so grateful for his service and information he gave about each car I was interested in. Great salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Deal

I was shopping for a new truck and stoped by the dealership Saturday and spoke with Bob Adkison .Not only did I find a super looking Silverado Trail Boss but Bob got me a fantastic price and monthly payment. If you are looking for a new vehicle go see Bob.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jake, thank you for the high star rating! Bob and our team strive to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Congratulations on your Trail Boss!!

David Breiding is knowledgeable of business and customer...

David Breiding is knowledgeable of business and customer service is amazing from walking in to signing papers he is professional and makes sure you’re satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello BryanS, thank you; we appreciate your wonderful feedback and recommendation to David! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

David Breiding went above and beyond when it came to...

David Breiding went above and beyond when it came to helping find the right vehicle for me. From recommendations, to even reaching out to other dealers under the Rick Hendricks name. He is one of a kind and I will always come to him when I want to buy a car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Lycan991, we're glad you had such a wonderful experience with David in our Sales Department! Please don't hesitate to reach out if there's anything additional we can do for you. Hope you have a wonderful day!

David Breiding is the man with a game plan. Very...

David Breiding is the man with a game plan. Very professional and also very welcoming will recommend to Anyone in search of new/used car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Mr. Lopez, we're so glad that we were able to go above and beyond your expectations! David is a wonderful & important part of our team and we appreciate your recommendation! If there's anything we can do for you, we are happy to help! Enjoy your day!

David Breiding was very knowledgeable, efficient, and...

David Breiding was very knowledgeable, efficient, and straight to the point with the information he provided for me when I was trying to list my options for vehicles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mr. Pak, we are very happy David provided you with a positive experience! Thank you for your recommendation and kind words. We look forward to your next visit! Take care!