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Rick Hendrick Chevrolet Charleston

(1,600 reviews)
2025 state dealer award
View 9 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(1,600 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rick Hendrick Chevrolet Charleston from DealerRater.

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We were treated with kindness and respect throughout the

We were treated with kindness and respect throughout the process. Alan and his team were knowledgeable and willing in answering our questions, and made sure that we were satisfied every step of the way. I would happily purchase from him and Hendricks again.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, Alan is a true asset to have on our team! We count ourselves lucky for team mates like him and customers like you. We look forward to working with you again in the future! Congratulatons!

Dale and nic sales manager Fantastic Truck incredible

Dale and nic sales manager Fantastic Truck incredible my 5 th vehicle from Hendrick Team Finance dept excellent also Thx all

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Mr. Turnock, your satisfaction is our top priority, thank you for your kind review! We are happy to pass along your comments to the team here at Rick Hendrick Chevrolet! Please don't hesitate to reach out to us if there's anything more we can do!

We bought out 2nd car from Logan Inmon at Rick Hendrick

We bought out 2nd car from Logan Inmon at Rick Hendrick chevy. Logan was awesome An understood where we wanted our payments. He was very courteous An knowledgeable! WE we would definitely recommend him!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you so much for your kind words, Gerald & Diana. We really appreciate you taking the time out to share your experience with us—and we agree, Logan is truly a valuable player to have on our team! We count ourselves lucky for customers like you and team mates like him. We look forward to working with you again in the future!

My Favorite Salesman Peter !

Thank you to Peter at Rick Hendrick Chevy! He did a great job showing me what my trade value was and how I could get the most out of a new vehicle! Can’t wait to buy my next car from him! Thanks Peter !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you so much for your kind words, Ms. Connor. We really appreciate you taking the time out to share your experience with us—and we agree, Peter is truly a gem to have on our team! We count ourselves lucky for customers like you and team mates like Peter. We look forward to working with you again in the future!

My sales associate, Kenny Brady, was wonderful.

My sales associate, Kenny Brady, was wonderful. He was knowledgeable and kind. He did not rush me and was more than patient with all my questions I was Trading in my 2014 suburban for a 2023 Traverse which is a whole different world when it comes to technology. I would highly recommend him.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Hi Bonjag47, thank you so much for your positive comments and recommendation to Kenny and your experience here at Rick Hendrick Chevrolet Charleston! If you have any questions, please give us a call or stop by, we are here to assist you. Thank you again, and have a fantastic day!

Excellent experience

Great experience. Team was very helpful. It was a fast and easy process to purchase my leased car. Would recommend Hendrick Chevrolet to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Ryan G. We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because our customers deserve the very best. We do hope we can be of assistance in the future. Congratulations! Take care!

Many thanks to Carmella Nowak , she made shopping at

Many thanks to Carmella Nowak , she made shopping at Hendrick Chevrolet a smooth and easy 5 star experience !

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you, Carmella is a valuable part of our team and we appreciate your shout-out! We sincerely value your business and look forward to your next visit! Have a fantastic day!

Worked with Jeremiah Freeman in Sales back in April,

Worked with Jeremiah Freeman in Sales back in April, picked up new C8 last week. Very good experience. Jeremiah is a true "car enthusiast" and listened to all my concerns. Had many conversations in the months prior to delivery. He always made himself available and truly cared about the Car and wanted everything to work out perfectly as it did. Love the Car...!

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  • Overall experience 5.0
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Dealer response

Jloparo, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Charleston! The fact that you mentioned Jeremiah means a lot to us! Thank you for your recommendation to him and the team here! Congratulations!

No haggling.

No haggling. No xx. Just transparency and honesty. Ask for Jazz. He’ll get you taken care of.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share your recent visit details with us Austin. We appreciate the feedback, and are happy to pass along your compliment to Jazz and the team here at Rick Hendrick Chevrolet! Thank you again for letting our team know how we did! Take care!

Ask for Jazz!!

Today I came in with minimal expectations to find the car I wanted on the lot, let alone have an excellent sales and negotiation experience. Jazz took his time to help me find the nest vehicle and understand every feature. He was respectful and careful as we shopped with our three year old. If you are seeking an easy, stress free shopping experience - stop by Rick Hendrick and ask for Jazz.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mr. Grooms, thank you for your kind review; we are happy to pass along your comments to Jazz and the team here at Rick Hendrick Chevrolet Charleston! Thanks again for taking the time to leave us this information about your recent visit. Take care!