Reviews
We had the best experience with our sales representative
We had the best experience with our sales representative Jacqueline McManus. She made buying our truck an enjoyable experience. Her knowledge of the truck and the history was superb too. The hassle free negotiation was amazing too. Made it worth coming in and working with her. We definitely will be back to work with her. She makes Rick Hendrick proud of what salesmanship and leadership is with on customers. See you soon Jacqueline Kelly and Kyra
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words, Kyra. We really appreciate you taking the time out to share your experience with us—and we agree, Jacqueline is truly a gem to have on our team! We also count ourselves lucky for customers like you. We look forward to working with you again in the future! Have a great day!
My name is Comer Williams and I bought a 2023 Corvette
My name is Comer Williams and I bought a 2023 Corvette Zo6, my salesperson was Les Rogers and he treated me with excellent service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Mr. Williams! We sincerely value your business and appreciate you highlighting Les and the service you received. Congratulations! Have an awesome day!
My wife & I just took delivery of our 2023 Tahoe High
My wife & I just took delivery of our 2023 Tahoe High Country. This is our third time working with Logan Inmon. Each of the vehicles we ordered here were cars that our local dealers were unable to get for us. It was definitely worth the drive to Charleston SC as these guys got it done!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow, it's experiences like yours that really keep us motivated! We appreciate your loyalty to our dealership and recommendation to Logan and the team here! Best wishes for many happy & safe miles ahead!! Thank you!
Great people easy to work with.
Great people easy to work with. Really like Les he has helped with several purchases
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Tucker224, reviews like this give us motivation and help us ensure we provide high-quality care. Your recommendation to Les is greatly appreciated, We sincerely value your business and look forward to your next visit!
Great Experience!
Worked with Jazz who did an awesome job from start to finish. Great service and kept me in the loop throughout the entire process. Would purchase from Hendrick and Jazz again!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Joe C, we're happy you found Jazz to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Great dealership to work with.
Great dealership to work with. Very accommodating to my specific request in vehicle and very communicative during the entire process from order of truck to delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe C, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Jazz Harrison was great.
Jazz Harrison was great. Super helpful, friendly, and made the whole experience pretty nice. Working with him in no way has anything to do with the rest of this review, and if I come back to this dealership again, it'll be solely because of his level of service. On the purchase itself, love the car, but that's about as far as it goes. I came in as a first time buyer, *needing* a replacement for a 20 year old vehicle, and a budget of no more than 350/mo. But when the lowest offer I got was nearly double what I wanted to pay per month, AND at a ridiculous 22% APR, I should've simply got up and left. I probably would have if I didn't need a newer vehicle as bad as I did. The necessity is the only reason I can think of that led me to agree to that, when I could've got a better deal elsewhere. I'd say I feel a bit duped, especially when my roommate and a few other friends who have recently purchased *new* vehicles got significantly lower interest rates. xxxx I'm going to end up paying nearly 20,000 more than the car is worth in interest. I can only chalk it up to not knowing what I was getting into, being a first time buyer, but I'll be damned if I let myself take a terrible deal like this ever again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
At Rick Hendrick Chevrolet, we take pride in ensuring our customer’s satisfaction. Unfortunately, we-did-not-meet-yours in this ever changing climate. Thank you for you praise and recommendation to Jazz, it is greatly appreciated. Hope you have a great day!
Rick Hendrick Chevrolet Charleston is the only place I'll
Rick Hendrick Chevrolet Charleston is the only place I'll ever buy a car from. Super friendly and professional, a pleasure to do business with. Special shout-out to my salesman, Peter!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
John C., we are so happy to read such a great review about Peter and your experience here at Rick Hendrick Chevrolet Charleston! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Superb experience
Rick Hendrick Chevrolet Charleston is the only place I'll ever buy a car from. Super friendly and professional, a pleasure to do business with. Special shout-out to my salesman, Peter!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John C., thank you for taking the time to leave a review for us at Rick Hendrick Chevrolet Charleston. We're happy we could meet your expectations! Your recommendation to Peter and the team means the world to us. Thank you again for sharing your experience with us!
I was lucky enough to to find JJ at another dealership he
I was lucky enough to to find JJ at another dealership he worked at closer to home. He has since moved on to Rick Hendrick Chevy and I followed. His service is and has always been amazing. Well groomed and polite I will continue to go where he goes! THANK YOU 🩷
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Ms. Heather H, reviews like this give us motivation and help us ensure we provide high-quality care. The fact that you mentioned JJ means a lot to us! Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!