Reviews
It is always nice when you find an honest person that
It is always nice when you find an honest person that will listen to you instead of selling what they want.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
98nbmz, we're happy you found Les to be so supportive during your experience here at Rick Hendrick Chevrolet Charleston. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
We are expecting our third child and needed to upgrade in
We are expecting our third child and needed to upgrade in car size so to Rick Hendrick Chevrolet we went to order a Tahoe. we Had the best purchase experience with Peter Bartos who guided us perfectly through the order process, and even more importantly he updated us on the production of our car. We were told there would be a wait of at least 4-6 months and we are here picking it up after only 2 1/2 months of wait. Incredible service!! I can only recommend Rick Hendrick Chevrolet and our awesome Sales Associat Peter Bartos!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Sinam2000, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Rick Hendrick Chevrolet Charleston.
Dale,Rowland was very helpful know pressure to buy thanks
Dale,Rowland was very helpful know pressure to buy thanks dale. S Bryant 20 20
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Sambryant, we sincerely value your business and look forward to your next visit! We look forward to your next visit! Take care!
Tahoe Purchase
Working with Peter Bartos was a great experience and would highly recommend him as a sales rep. He was very patient with us and no pressure.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Scott, thanks for your praise and kind comments about Peter and our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Perfect service!!
We are expecting our third child and needed to upgrade in car size so to Rick Hendrick Chevrolet we went to order a Tahoe. we Had the best purchase experience with Peter Bartos who guided us perfectly through the order process, and even more importantly he updated us on the production of our car. We were told there would be a wait of at least 4-6 months and we are here picking it up after only 2 1/2 months of wait. Incredible service!! I can only recommend Rick Hendrick Chevrolet and our awesome Sales Associat Peter Bartos!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tatjana, thank you for your kind review; we are happy to pass along your comments to the team here at Rick Hendrick Chevrolet Charleston!
Second experience with Hendrick Chevy, amazing customer
Second experience with Hendrick Chevy, amazing customer service both times. Great patient sales personnel that take the time to make sure you are satisfied and happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We deeply value your relationship with Rick Hendrick Chevrolet and are committed to providing you with the highest level of service simply because our customers deserve the very best. Thank you so much for this awesome reveiw and kind words about our team mates!! Have a great day!
Jacqueline again met and exceeded my expectations!
Jacqueline again met and exceeded my expectations! In this market where finding the right vehicle is very difficult, Jacqueline never stopped looking and when she found a possible match it would disappear as fast as we could look at the listing. This did not slow her down, she zealously continued the hunt. We finally landed the perfect truck! Jacqueline as usual, made the buying process as enjoyable as possible. Jacqueline and the team as always handled our vehicle needs with grace and professionalism. From the initial calm through finance! Thank you! Thank you! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wow, it's experiences like yours that really keep us motivated! Thank you for your awesome comments to Jacqueline and our team!! We sincerely value your business and look forward to your next visit! Congratulations!
Salesman Jeremiah Freeman made the experience of ordering
Salesman Jeremiah Freeman made the experience of ordering my 2022 Chevy 1500 Silverado LT Trail Boss very easy. He placed the order with GM and kept me up to date on the truck build and shipping status through out the three month long wait for the truck. When it arrived he helped me to get the assist steps and bed cover I wanted installed. He had it ready when I traveled to Charleston to pick it up. Nick the finance manager was very informative about the truck paperwork and fully explained the extended warranty options. I would recommend Rick Hendrick Chevrolet Charleston and specifically salesman Jeremiah Freeman to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Mr. Hutchinson! We sincerely value your business and appreciate this awesome review and shout out to Jeremiah & Nick! Best wishes for many happy and safe miles ahead!
Andrews was friendly and helpful.
Andrews was friendly and helpful. I never felt pressured to make a decision that I didn't want to make. I would definitely recommend buying a car here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Cilla221, we are very happy to have provided you with such a positive experience! Thank you for your recommendation!! Have a great day!
Service is quick and easy
My oil change was quick and easy with no problems. Scot was my service advisor who responded to everything quickly would recommend this shop to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Samantha, we are so pleased you enjoyed your visit to Rick Hendrick Chevrolet Charleston! Thank you for your kind comments and recommendation to Scott and the team!! Have a great day!