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Britain Chevrolet

(512 reviews)
Visit Britain Chevrolet
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed

Reviews

(512 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Easy to work with.

Easy to work with. They went straight to it and wasted no time. Ricardo Carrillo and Don Johnson were very helpful in our buying process. Definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I purchased a Colorado from here, purchase went good, but

I purchased a Colorado from here, purchase went good, but service is not. Cannot get a loaner car but want to keep mine for four days to simply check the trailer connection. Plus can’t get to it for two weeks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, I sincerely apologize that your service experience has not met your expectations. Providing excellent customer service is our top priority, and in this instance, we fell short. We have a limited number of loaner vehicles available, and unfortunately, we are unable to fulfill your request in a timely manner. I would be happy to discuss your concerns regarding your Colorado in greater detail. Please feel free to contact me at your earliest convenience. Thank you, JB Baldridge

They did a great job.

They did a great job. Little pricey but I was satisfied. Everything went well. Thanks.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always a great facility to get outstanding

Always a great facility to get outstanding service,whether buying a vehicle or coming in for service. Jeff and "Monty" rock.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

IF YOU CAN AVOID THIS PLACE YOU SHOULD , ESPECIALLY IF

IF YOU CAN AVOID THIS PLACE YOU SHOULD , ESPECIALLY IF YOUR COMING HERE TO APPLY FOR A JOB , THE WAY THEY TREAT THERE EMPLYS , JUST IMAGINE HOW THEY F** OVER CUSTOMERS , I CAME TO WORK HERE AS A TECH , AND WAS FIRED AFTER A WEEK , NO EVALUATION NO VALID REASON , A LOTS OF FAVORITISM BY MANAGMENT , THIS GUY NAMED JB , BARELY EVEN HERE , SAYS SORRY WE WERE MISLED BY YOUR WORK , NO BRO YOU WERE MISLED BY THE PEOPLE YOU GOT THERE RUNNING THE SHOP AND THINK THEY KNOW EVERYTHING , I HOPE YOU GOT YOUR B TECH YOU WANTED , BIG RESPECT TO BRANDON , AT LEAST HE HAS RESPECTFULL OUT OF EVERYONE THERE , JB IS BEYOND RUDE AND SELFISH , LIKE YOU WERN'T EVEN HERE HALF THE TIME EVALUATING ME , ITS LITTERALLY A WEEK , THERS A 3 MONTH EVALUATION PERIOD MY MAN , THERE WERE NO COMEBACKS OR COMPLAINTS LIKE JUST SO MUCH FAVORTISM , SO STAY AWAY FROM THIS PLACE , NO WONDER THEY ALWYS BE NEEDING TECHS AND SHORT ON STAFF. I DON'T EVEN RECOMMEND BYING A CAR FROM HERE , THEY ALSO DON'T USE GM OE FLUIDS JUST FYI AND STILL CHARGE YOU FOR THE OE PRICE , ITS ALL AFTERMARKET , SO STAY AWAY FROM SERVICE TO.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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If you want to have a good experience at buying a

If you want to have a good experience at buying a vehicle, Britain Chevrolet is the place. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and we appreciate your business. It was a pleasure working with you.

Scheduled Service (Oil Change) took a bit long and the

Scheduled Service (Oil Change) took a bit long and the tech used a dirty towel to wipe down the interior. We had just gotten the cart detailed, now smudges..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Working with a salesman on buying a vehicle and then was

Working with a salesman on buying a vehicle and then was told someone just bought the car I had already turned in paperwork for. Finance was working on the details and then salesman tells me it sold. Someone just bought it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience here was amazing .

My experience here was amazing . I?ve been to other Chevy dealers and settled , this one they were completely honest about how long things would take and kept constant communication with me. Having loaners available also made the process a lot more peaceful! 20/10

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kentrell, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

We take all 3 of our vehicles for oil changes and

We take all 3 of our vehicles for oil changes and repairs. The new staff is professional and work is affordable. Will buy new truck late this year from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.