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Karl Klement Ford

(132 reviews)
Used (940) 319-2456 (940) 319-2456
Service (940) 319-2458 (940) 319-2458

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Reviews

(132 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Karl Klement Ford from DealerRater.

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This is 3rd vehicle we bought from Karl Klement. They have always treated us professionally. Karl Klement in Decatur gets a 5 star. I dealt many with dealership over the years. No better experience than Karl Klement.

This is 3rd vehicle we bought from Karl Klement. They have always treated us professionally. Karl Klement in Decatur gets a 5 star. I dealt many with dealership over the years. No better experience than Karl Klement.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Karl Klement literally went the extra miles to find and transport the exact vehicle I was looking for, and did it in time for my road trip two days later. My buying experience was relaxed and smooth, and my salesman Josh was knowledgable, informative, and very easy to work with.

Karl Klement literally went the extra miles to find and transport the exact vehicle I was looking for, and did it in time for my road trip two days later. My buying experience was relaxed and smooth, and my salesman Josh was knowledgable, informative, and very easy to work with.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Carrie, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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Really enjoyed working with Dan. Made the process simple and easy. Loving my new F250.

Really enjoyed working with Dan. Made the process simple and easy. Loving my new F250.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I had a very good experience with Karl Klement Ford. I bought a truck online. When arriving to the dealership the truck was exactly like it showed to be online. They had all the paperwork done, just had to sign a couple of places and deal was complete. I was back on the road within 30 minutes. I’ll do business with them next time I’m buying a new truck.

I had a very good experience with Karl Klement Ford. I bought a truck online. When arriving to the dealership the truck was exactly like it showed to be online. They had all the paperwork done, just had to sign a couple of places and deal was complete. I was back on the road within 30 minutes. I’ll do business with them next time I’m buying a new truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi, thank you for leaving such a great review and high star rating. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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I have only used karl klement twice since I purchase my new f,350 a year ago.the service has been excellent and the cost was very good.

I have only used karl klement twice since I purchase my new f,350 a year ago.the service has been excellent and the cost was very good.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Daniel was our sales man he did a fine job I would not have bought the vehicle if he didn’t listen to what I wanted for my wife. This is her daily driver and she picked out what she wanted. I’m am happy with the entire sale process For the first time it was not an all day event thank you Daniel.

Daniel was our sales man he did a fine job I would not have bought the vehicle if he didn’t listen to what I wanted for my wife. This is her daily driver and she picked out what she wanted. I’m am happy with the entire sale process For the first time it was not an all day event thank you Daniel.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Have been buying cars from this dealership for over 12 years now. Very easy to deal with, don't jerk you around like some do with bait and switch. They treat you with respect and answer all your questions. If you want to buy a new Ford hassle free Dan is the man to see.

Have been buying cars from this dealership for over 12 years now. Very easy to deal with, don't jerk you around like some do with bait and switch. They treat you with respect and answer all your questions. If you want to buy a new Ford hassle free Dan is the man to see.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Walter, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If there is anything else we can do to assist you, please let us know! Take care!

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Easiest purchase ever. Did ever thing through text/phone. bought on Monday picked up on Friday.

Easiest purchase ever. Did ever thing through text/phone. bought on Monday picked up on Friday.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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We had a great experience at Karl Klement Ford. The salesman and sales manager were both very helpful and took the time to answer all of our questions about the van we were looking at. They made the process easy and were able to help us get the vehicle at a price that worked for us. Overall, it was a smooth and positive experience. We would definitely recommend them to others.

We had a great experience at Karl Klement Ford. The salesman and sales manager were both very helpful and took the time to answer all of our questions about the van we were looking at. They made the process easy and were able to help us get the vehicle at a price that worked for us. Overall, it was a smooth and positive experience. We would definitely recommend them to others.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I came to Karl Klement after an attempt to being bamboozled at a big ford dealership off W Loop 820 in Fort Worth (all sorts of concerns/issues from there) I had the pleasure of working with Dan who made the buying process a breeze. I was in the Bronco and off the lot the next day with a better price per month than I had been offered in Fort Worth. I also didn?t feel like they were trying to pull on over on me, just good guys.

I came to Karl Klement after an attempt to being bamboozled at a big ford dealership off W Loop 820 in Fort Worth (all sorts of concerns/issues from there) I had the pleasure of working with Dan who made the buying process a breeze. I was in the Bronco and off the lot the next day with a better price per month than I had been offered in Fort Worth. I also didn?t feel like they were trying to pull on over on me, just good guys.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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