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Karl Klement Ford

(126 reviews)
Used (940) 319-2456 (940) 319-2456
Service (940) 319-2458 (940) 319-2458

Reviews

(126 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Karl Klement Ford from DealerRater.

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Great service and easy to deal with!

I have been purchasing vehicles out of my home state for about 20 years now and have dealt with a ton of dealers. Joe and his staff have been absolutely great to deal with from start to finish. This experience has been one of the best I have had over the years and will give them a shot next time I'm in the market.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jim, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

Used car buying

Exceptional customer service and Sales team , have purchased all vehicles from Karl Klemets , would recommend this dealship to anyone who is interested in a new or used vehicle .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Judd, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if you have any additional questions about services you received and thank you again for choosing Karl Klement Ford! Take care!

New Truck Purchase

Great experience. The experience from the beginning email forward was simple and easy. I found the truck online and received a very quick response asking if and when I would like to come for a test driver. I worked with John Fletcher who was great to deal with. They seemed very honest and up front throughout the whole process. I would recommend doing business with Karl Klement Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Danny

Found what I was Looking for at a fair price. When we buy a new truck we always go to this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Truck purchase

Back to old school dealer. No pressure from salesman all the way down to the finance felt comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Stacie, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Great Experience

Quick and easy...had the unit I was looking for at Karl Klements Ford

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Take care!

Karl Klement Gord

Tony Lara top notch salesman, highly recommend him. Finance manager was a pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing Karl Klement Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

Ford Explorer

Both salesman and dealership manager were more interested in meeting my needs than just ?selling a car?. They carefully listened to my specific requests and made appropriate suggestions, as needed. They reviewed with me all purchase options to ensure that I secured the best price possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Karl Klement Ford

Extremely helpful and courteous. I was so impressed at their service. Awesome! I would highly recommend this dealership and I will definitely contact them when I decided to purchase a new vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Purchase

This was a great experience. Very Friendly. Whole process was handled professionally. Questions were answered promptly. I live 5 hours away so could not be there personally.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We are happy we could make your experience a positive one, Steven! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!