I purchased a used 2009 Ford Focus for my daughter. Outstanding customer service. I saw the car online, called and talked with a sales person to confirm... they had the car in stock. I showed up at the dealership, took a test ride and within 30 minutes, shook hands on the best value within 100 miles of Charleston, SC. I search for over four months, visited over a dozen dealerships in the area and without a doubt, it was worth the search. Lesson learned...next time I buy, I'll go there first!