Reviews
After oleo change on Tuesday I noticed on my garage that
After oleo change on Tuesday I noticed on my garage that the car starting leaking oleo.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi Marcelo, thank you for alerting us to the oil leak issue. We're glad that you gave us the opportunity to address the problem and that we were able to fix it to your satisfaction. We hope that your overall experience with us has improved, and we look forward to serving you again in the future. If you have any further questions or concerns, please don't hesitate to contact us. Thank you.
Very honest and trustworthy during the whole buying
Very honest and trustworthy during the whole buying experience. Rubin and Todd followed up well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No one should have to wait 3&1/2 hours for an oil change
No one should have to wait 3&1/2 hours for an oil change and tire rotate, especially at a scheduled appointment. People should not be coming in for service after you and leave before you.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Why wasn’t I told before I left that the windshield
Why wasn’t I told before I left that the windshield wipers needed replacing “for safety’s sake?” I would gladly have had this done on the spot rather than waiting until January.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
From the begining of salesman conversation to the dealer
From the begining of salesman conversation to the dealer service pf vehicle no one at anytime mislead,misrepresented or lied to us very unusual. To do business with this dealership who demonstrates trustworthy is a pleasure and a rare find
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Love the auto but you need to watch the service
Love the auto but you need to watch the service department. At one time they were the best of the best. Today, watch out do your due diligence on all aspects. Their behavior seems great until they charge you twice for the same product by using two names and charges for labor is twice the normal rate. Love the auto, but the new people in the service department will misbehave.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your recent service experience with us. Your feedback is important to us, and we apologize for the confusion that may have occurred with regards to double billing and excessive labor charges. Please know the experience you described is not one we ever intend for our customers. We would appreciate the opportunity to speak with you directly to discuss the matter further and address your concerns right away. At your earliest leisure, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com. We truly value your support, and we hope to regain your trust in our service department. Thank you for your time.
I traveled 4 1/2 hours to pick up my new truck.
I traveled 4 1/2 hours to pick up my new truck. The staff was very professional and welcoming. The only down side is that the truck was not detailed and ready to go. When I got back home, I had to have it professionally detailed.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Bought a used jeep with 40k miles and it has front end
Bought a used jeep with 40k miles and it has front end issues that they cannot seem to fix. Has a death wobble at 45 mph and is not safe to drive.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi Cody, Thank you for bringing this to our attention. We apologize for the difficulties you have experienced with your pre-owned Jeep. Ensuring the safety of our customers is our top priority, and we would like to look into the front-end issues you're experiencing further. In the meantime, we would appreciate the opportunity to speak with you directly to address your concerns and work towards a resolution. At your earliest leisure, please contact our General Manager, Chris Martin, at cmartin@medcentermazda.com to discuss the matter promptly and effectively. We look forward to hearing from you soon. Thank you.
Easy to schedule.
Easy to schedule. On time. Thorough evaluation and shared results. Nice waiting area with amenities.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are outstanding They keep the appointments times
They are outstanding They keep the appointments times and they also vedio what they do. Their people are nice kind and they can't do enough for you. I have bought many new cars over my 78 years but this is the best dealership and service department i have ever used
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair