Reviews
The service was very good, the only thing is that in
The service was very good, the only thing is that in other countries when you take your car to the service the car wash is included. That would be great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Usually the service is really good.
Usually the service is really good. However, it took them 3 hours to do an oil change and tire rotation. Then, upon leaving the dealership, my tire pressure warning light came on. Turns out all four tires were about 6 psi below where they should have been. Clearly they did not check after rotating the tires
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback. We sincerely apologize for the extended wait time and the issue with your tire pressure after your service. Please know this is not the level of service we strive to provide, and we understand how frustrating this experience must have been. We appreciate your loyalty and want to make things right. At a time that works best, email our GM, Chris Martin, at cmartin@medcentermazda.com, so we can address this directly and ensure your next visit meets the high standards you’ve come to expect from us. Your feedback helps us improve, and we hope to have the opportunity to restore your confidence in our service.
They did a professional job.
They did a professional job. As for interpersonal relationships, they were also professional.. Thanks so much.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent fast service as always.
Excellent fast service as always. I missed the bottle water I always grab from the fridge , but having a kureg was great. I really like the video that shows everything on the car during the inspection. Waiting area is nice and everyone there is friendly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The maintenance department was very helpful and
The maintenance department was very helpful and organized. I was kept informed of the status of my job.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Consistently great service.
Consistently great service. Really appreciate the care that is given to customers. I have received consistently great service. I really appreciate the care that is given to customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Knowledge, friendly people that took time with us.
Knowledge, friendly people that took time with us. Billy was fantastic! Never felt rushed! The dealership itself is clean and inviting.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very polite ,didn't have to wait long Im very happy with
Very polite ,didn't have to wait long Im very happy with the service.thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They always see me on time (which is important to me) and
They always see me on time (which is important to me) and make me feel like a valued customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and efficient service work.
Professional and efficient service work.Everything worked out well. In and out quicker than expected
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair