Reviews
Awesome experience and excellent service!
Awesome experience and excellent service! Would choose Med Center Mazda again for a future purchase and service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very helpful and knowledgeable Clean waiting area, love
Very helpful and knowledgeable Clean waiting area, love the video regarding your car. I had to wait on my car. It didn't take long. Very good customer service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service. Bob was especially helpfull. He was very kind and explained everything that was going on with my car. I am always pleased with Med Center Mazda.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good, but lack of communication on when vehicle would be
Good, but lack of communication on when vehicle would be ready. Had to call several times to get an answer.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
This was my first time coming to Med Center Mazda.
This was my first time coming to Med Center Mazda. The staff was great. Gerald kept me updated on my car. The cashier was even kind enough to put me in a loaner car. Bottom line…my experience was great.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bobby did a great job of explaining the procedures needed
Bobby did a great job of explaining the procedures needed in this large service that was due on my CX-5-- They worked thru the time frame he estimated and finished on time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My car is making a grinding noise that it was not making
My car is making a grinding noise that it was not making before I brought my car in. I called this morning to let y'all know and left a message and nobody had called back
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Michael, Thank you for letting us know. We’re very sorry to hear that you’re experiencing a new noise after your recent visit, as that’s certainly not the experience we want for our customers. We also apologize that your call wasn’t returned promptly. Please contact our Service Department directly at tstratton@medcentermazda.com, so we can get your vehicle back in as soon as possible and address the concern right away. We appreciate your patience and the opportunity to make this right.
Incredible and caring customer service.
Incredible and caring customer service. They go above and beyond to make sure the customer is taken care of. I have never had better customer service at a car dealership. I can't express enough how grateful I am for how they treated me and the quality of service I received on my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Even though they were flooded with cars and a little
Even though they were flooded with cars and a little behind, the service department was friendly and kept me updated on my service job.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob made sure my issues were corrected.
Bob made sure my issues were corrected. It was so much better than other service centers where they ignored my requests. The mechanic was also very courteous and knowledgeable in the video inspection and it was the best video of an inspection I have seen so far.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
