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Med Center Mazda

(3,762 reviews)
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Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 14 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (205) 578-3377 (205) 578-3377
Used (205) 578-3351 (205) 578-3351
Service (205) 578-3368 (205) 578-3368

Reviews

(3,762 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Med Center Mazda from DealerRater.

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Awesome experience and excellent service!

Awesome experience and excellent service! Would choose Med Center Mazda again for a future purchase and service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Very helpful and knowledgeable Clean waiting area, love

Very helpful and knowledgeable Clean waiting area, love the video regarding your car. I had to wait on my car. It didn't take long. Very good customer service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great customer service.

Great customer service. Bob was especially helpfull. He was very kind and explained everything that was going on with my car. I am always pleased with Med Center Mazda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Good, but lack of communication on when vehicle would be

Good, but lack of communication on when vehicle would be ready. Had to call several times to get an answer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

This was my first time coming to Med Center Mazda.

This was my first time coming to Med Center Mazda. The staff was great. Gerald kept me updated on my car. The cashier was even kind enough to put me in a loaner car. Bottom line…my experience was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Bobby did a great job of explaining the procedures needed

Bobby did a great job of explaining the procedures needed in this large service that was due on my CX-5-- They worked thru the time frame he estimated and finished on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My car is making a grinding noise that it was not making

My car is making a grinding noise that it was not making before I brought my car in. I called this morning to let y'all know and left a message and nobody had called back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Michael, Thank you for letting us know. We’re very sorry to hear that you’re experiencing a new noise after your recent visit, as that’s certainly not the experience we want for our customers. We also apologize that your call wasn’t returned promptly. Please contact our Service Department directly at tstratton@medcentermazda.com, so we can get your vehicle back in as soon as possible and address the concern right away. We appreciate your patience and the opportunity to make this right.

Incredible and caring customer service.

Incredible and caring customer service. They go above and beyond to make sure the customer is taken care of. I have never had better customer service at a car dealership. I can't express enough how grateful I am for how they treated me and the quality of service I received on my car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Even though they were flooded with cars and a little

Even though they were flooded with cars and a little behind, the service department was friendly and kept me updated on my service job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Bob made sure my issues were corrected.

Bob made sure my issues were corrected. It was so much better than other service centers where they ignored my requests. The mechanic was also very courteous and knowledgeable in the video inspection and it was the best video of an inspection I have seen so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.