Reviews
Outstanding, professional service from start to finish
Outstanding, professional service from start to finish for our transaction. Brian Stevenson was a pleasure to deal with. Honest, transparent experience for the purchase of our vehicle. Well done Med Center Mazda. Thanks!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It was difficult to get in touch with someone on the
It was difficult to get in touch with someone on the phone. The wait was entirely too long for an oil change and tire rotation, when I did have an appointment.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hi Meredith, Thank you for sharing your recent experience with us. We apologize for the difficulties you encountered in reaching us by phone and the wait time during your scheduled oil change and tire rotation appointment. We understand your frustration, and we would appreciate the opportunity to improve your experience with us. At your earliest convenience, please feel free to contact Chris Martin, our General Manager, at cmartin@medcentermazda.com, so that he can personally address your concerns right away. Thank you.
The service was quick and the people were great.
The service was quick and the people were great. It was definitely worth the drive from Tuscaloosa.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Friendly service, nice waiting area with good amenities
Friendly service, nice waiting area with good amenities (free water, coffee, WiFi) and comfortable seating and work space. Overall, I waiting about 1.5 hours for an oil change and tire rotation with balance. They were busy so it felt an appropriate wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Good and fast communication.
Good and fast communication. Very knowledgable about older cars, which is very good. Got all of my problems fixed in a short amount of time.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
They were very responsive and did a great job repairing
They were very responsive and did a great job repairing my Mazda 3 after a tornado that we had purchased from the dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent.
Excellent. The car looks so good. Actually better much better than when I took it in the people that work there are the nicest folks I will tell everybody that wrecks their car to use Medcenter Mazda.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Communicated, fast , and nice!
Communicated, fast , and nice! On time with everything, after care wiping down my car
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service department, pleasant experience,
Great service department, pleasant experience, knowledgeable staff! I would say it’s the most efficient service dept I’ve ever used!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Body shop was excellent.
Body shop was excellent. Good customer service and dealing with the insurance company. Very courteous.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair