Reviews
Great service dept at Jones Ford of Buckeye, AZ
The service dept has always been wonderful to me. Thank You Gina for all your help. See you next time.... With Best Regard Dan Peppard
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are happy you had a pleasant experience here at Jones Ford Buckeye. Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Thane Chambers
Oil change Only took 50 mins and the the service was very professional.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
very friendly, easy to deal with.
When first bought this truck I had been looking around for the right fit for me. I had went to many car dealers all over the area and drove many trucks none of them were good enough for the price they had many problems that they would not address. When I saw an ad for Jones Ford in Buckeye I thought I would check them out. I called and the truck was still there. We went to see it. I drove it and it was the right feel I was looking for and had the right tow package. The things I noted that were wrong with it they fixed it before I bought it and even some things I did not see they fixed. And we haggled on the price and I got that down to my liking to. I still love the truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are happy you enjoyed working with our staff, Iris. Thanks for the feedback and strong recommendation!
OIL CHANGE AND WARRENTEE FIX
I had an appt but waited too long.Too busy. They could not find "clunk" in cruise control downshift going up a hill. Mountain
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great truck buying experience
Purchased a 2015 F-150 from Jones Ford with a pre-approved loan from USAA. Ryan, our salesman, listened to my wants and needs, and delivered, period. Finance was such a breeze, I kept waiting for the other shoe to drop. It never did. The new Ford trucks are awesome (long time Chevy owner), and the people at Jones Ford are there to help you make it happen.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and review, Chris. We appreciate your review and hope we can continue serving you for many years to come.
Great Service - Great Sales Experience
It was a pleasure to work with Ryan Huston on the purchase of our new F150 and our new Focus. No pressure, no hassels, just a fair deal on both the trade ins and the new vehicles. We would recommend that people go out of their way to deal with Jones Ford. It was definitely worth the drive.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
curt edelman
My sales rep. Ryan Houston was awesome. Thanks again for all your help.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review, Curt. We always strive to provide excellent service with a professional and caring staff here at our location. If you ever need help, just give us a call. Happy motoring!
Auto service
The service department, Scotty, Nick, and every one else are always pleasant, helpful, and professional.
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks, Peggy! We're happy to help however possible. If you need more help, our team is available to talk -- safe travels!
Recent car service at Tom Jones Ford.
Excellent service and Nick was very helpful to my wife's questions on her new Ford C-MAX.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
mister
treated very fairly xxxxx xxxxx xxxxx xxxxx xxxxx
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase