Jones Ford Buckeye

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(327 reviews)
Visit Jones Ford Buckeye
Sales hours: 8:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Service Sales
Monday 7:30am–6:00pm 8:00am–7:00pm
Tuesday 7:30am–6:00pm 8:00am–7:00pm
Wednesday 7:30am–6:00pm 8:00am–7:00pm
Thursday 7:30am–6:00pm 8:00am–7:00pm
Friday 7:30am–6:00pm 8:00am–7:00pm
Saturday 7:30am–3:00pm 8:00am–6:00pm
Sunday Closed Closed
New (866) 918-4645 (866) 918-4645
Used (866) 245-9042 (866) 245-9042
Service (888) 349-7382 (888) 349-7382


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About our dealership

This seller has been on since January 2008.
Welcome to Jones Ford Buckeye Hablamos Española the home of the lowest city sales tax. Serving the entire Phoenix metro area Jones Ford Buckeye has been family-owned and operated since 1970. We feel that buying a new vehicle should be a fun and exciting experience even more so now that we have moved to our new location at the I-10. We have repeatedly won the Ford President's Award for the very best customer service. We will make your experience amazing for the life of your vehicle.
Lowest City Sales Tax -- Why Pay More?

Service center

Phone number (888) 349-7382

Service hours



(327 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Henry Jones Ford

We purchased a 2017 gmc yukon from Henry Jones Ford. Tylor and the staff made the car buying experience seemless. We love our new vehicle and will continue to buy our vehicles from Jones Ford!

Dealer response

Hi Nicholette, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!


While replacing my transmission, someone put two large

While replacing my transmission, someone put two large holes in the muffler. They refused to take accountability and made me feel like crap about it. Awful experience all the way around. The service manager was rude and came up with excuse after excuse. After spending almost 10k I can’t believe they wouldn’t take responsibility. I have morals and am respectful but they kept pushing me off and never returned phone calls. They just suck.

Dealer response

Scotty Good morning Savanah I am sorry that you have this damage to your muffler on your vehicle. I spoke with the technician as well as our driver and the noise coming from the muffler was not present before the vehicle was picked from the dealership. When you came in, I explained that the muffler does not have to be removed to perform the repairs that we did on your vehicle. The technician would have let the advisor know so that we could have given you the option to repair the muffler due to the noise. We absolutely take responsibility for anything that is damaged at our facility. Our technicians will let their Immedient manager know if they have caused any damage to a vehicle so that we can get the customer taken care of right away. I would be more than happy to help and offer some type of assistance in the repair of this issue. I can offer you the muffler at our cost and take care of the labor at no charge. Please feel free to call me at your convenience and let me know if you would like the assistance. Scotty McMillan Jones Ford Buckeye Service Manager 623-386-4429


Pretty clean place and salesperson was great Mr.

Pretty clean place and salesperson was great Mr.Morales excellent service great costumer service Thanks


They are always professional and easy to work with.

They are always professional and easy to work with. I always buy my cars from Jones Ford Buckeye, I recommend them to everyone!



Repair done as expected. Called for a copy of invoice. Clerk needs customer support training as the person has an attitude. Get with the program.


2023 Ford explorer purchased at Jones Ford Buckeye

Sonny did a great job kept me informed every step of my purchase was very responsive to my needs. I will recommend Jones ford to anyone looking to purchase and maintain a vehicle.

Dealer response

Hi Dennis, we're glad you had such a wonderful experience with us! If there's anything further we can do for you, we are happy to help!


In March of 2022 we ordered a new F-150 Lariat with an

In March of 2022 we ordered a new F-150 Lariat with an upgraded tow package so we can tow our travel trailer to Alaska. Our truck arrived in late September, and less than two months later had an error code for the trailer brake controller. We were told by the service advisor at Jones Ford that the factory failed to install the trailer brake controller and that the missing part had been ordered but would take two weeks to arrive, and that they would call us when the part was in. In early February we still had not heard from them so we talked with Alan in service. He said the part had arrived and made an appointment to have it installed. Once they had our truck in service he called and said that Ford had sent the wrong part and that the correct part would take another month or two. I explained that we had travel plans and that the timeline he gave us wasn't acceptable, he blamed Ford for not having the part available. Yesterday I mentioned the mess to my son who spent about a half hour on google at which point he called and walked me through the repair... which consisted of removing and reinstalling two fuses that weren't pushed in all the way. Not only was the trailer brake controller installed in the truck, it is working just fine. THREE MONTHS OF WAITING ON A PART THAT WAS UNNECESSARY, AND ALAN DIDN'T EVEN CARE TO KNOW HOW WE FIXED THE TRUCK OR OFFER AN APOLOGY OF ANY SORT. I can't even imagine how much Alan and Jones Ford have scammed other customers for unnecessary repairs and warranty work, because surely if this had been an error he would have apologized. I believe that he got his hand stuck in the cookie jar, it wasn't the first time and I'm sure it won't be the last.


Best car buying experience, I have ever had.

Best car buying experience, I have ever had. No pressure at all. Honesty and integrity defines this dealership. It was worth the long car ride to get there.


Best car buying experience I have ever had.

Best car buying experience I have ever had. And I have bought a lot of vehicles in last 45 years.


Jones Ford Buckeye is the place to shop cars and t

Updated showroom and a very friendly staff. Super easy to purchase the truck I wanted and from the test drive to finance office it was a pleasant experience. I also felt they gave me a fair number on my trade in.

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