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Tidelands Ford

(716 reviews)
Visit Tidelands Ford
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (843) 904-6042 (843) 904-6042
Used (843) 461-4946 (843) 461-4946
Service (843) 461-4924 (843) 461-4924

Reviews

(716 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Tidelands Ford from DealerRater.

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Tidelands Ford in Pawleys Island has an outstanding team

Tidelands Ford in Pawleys Island has an outstanding team and customer service! I recommend them to everyone! Definitely check them out if your looking for a vehicle! They will get you in a vehicle that your looking for!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Stormy, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

I made a stop at this dealer on my vacation after a

I made a stop at this dealer on my vacation after a failed buying attempt locally. Happily drove away in perfect car. Will return when time to trade

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! We hope to be of service to you again! Take care!

I WOULD LIKE TO COMPLIMENT TIDELANDS FORD FOR THE

I WOULD LIKE TO COMPLIMENT TIDELANDS FORD FOR THE EXCELLENT SERVICE I RECEIVED FROM THEIR SERVICE DEPARTMENT. JIM WAS MOST COURTEOUS, HELPFUL AND KEPT ME INFORMED WITH MY 2019 FLEX. I COULD NOT BE MORE PLEASED WITH MY EXPERIENCE. BY THE WAY, I LIVE IN VA. BUT WILL GET MY SERVICE WORK DONE DOWN THERE WHEN POSSIBLE, THANKS AGAIN.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Danny, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

Bought a used ford f150 pickup truck.

Bought a used ford f150 pickup truck. Was initially just fact finding but the salesperson(Michael) took me over to see a later year model that was in excellent condition. He worked proactively with me and his management team to get a price that was fair and acceptable to close the deal. I am very happy with this truck and will continue to use Tideland Ford for the servicing going forward

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We have been having our vehicles serviced here fir the

We have been having our vehicles serviced here fir the last ten years and have been extremely happy. Our first buying experience here has been wonderful. Our salesperson Chandler was extremely knowledgeable about all of the new vehicles and we decided on a 25 Explorer. The process went well and the sales manager BD was extremely helpful as well.the delivery was great, vehicle clean and Chandler went through the features. Will definitely buy again from tidelands ford

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Consumer response

Thanks everyone.. love the new ride

Customer service and product knowledge was excellent.

Customer service and product knowledge was excellent. Art Copolla and Chandler Horton did an excellent job. I would highly recommend anyone shop there. Other employees were also very courteous and professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Great loaner car program.

Great loaner car program. Made buying my 2025 Explorer a very easy process. They gave me a great price on my trade. They found the type vehicle I was asking about and got it quickly to their dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

From start to finish my experience at Tidelands Ford on

From start to finish my experience at Tidelands Ford on Pawleys Island South Carolina was first rate. My experience started with my salesman Jason, who treated me like family and ended in finance with a gentleman, who's name escapes me right now, who answered all my questions and did not push me into a long term extended contract. I highly recommend Tidelands Ford for your next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello David, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Tidelands Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

They salesman Michael and Jacob went out of their way to

They salesman Michael and Jacob went out of their way to make us happy. The dealership was a pleasure to deal with and will refer them for sure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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The communication with them was great before i purchased

The communication with them was great before i purchased the vehicle, however once purchased and have had the car for a couple of months i had a question so i emailed once and called and left two messages with no response. So don't tell people before they leave the lot with a vehicle to call if they need anything because you don't even help. My question was simple but i guess since you already got my money why bother. So yeah, customer service was good until it wasn't.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.