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McGavock Nissan

(1,219 reviews)

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(1,219 reviews)

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Not happy with the customer. Salesperson did not even try to work to get the deal done. They have options to change things to get the deal done and put zero effort. Big disappointment.

Not happy with the customer. Salesperson did not even try to work to get the deal done. They have options to change things to get the deal done and put zero effort. Big disappointment.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Not a whole lot to say other than, "these folks are a fine example of how to sell cars to people!" We found what we wanted on their website after using the NissanUSA site to configure the exact Pathfinder we wanted. Reached out to them, they responded. We exchanged information on the trade-in I was wanting to use. They represented their online price with no funny business, no pressure, no doublespeak. When we made the 5 hour drive, it was a smooth review of the deal and trade. They worked on my counter-offer for the extended warranty and the deal was done in less than 2.5 hours total from walking in to driving off. Not once did Axel come back with his manager to "further discuss" anything. They honored their end of the deal and I delivered my trade in the condition I described it. The facility is nice with a GREAT selection, too. Axel was our salesperson and knew the model we wanted well. He sent videos and was very informative. Whatever he is making, they should pay him more. If we decide to buy a Frontier next, we are going to make the drive or flight to Lubbock to do so. Definitely considering the other McGavock dealerships as well. Great first impression.

Not a whole lot to say other than, "these folks are a fine example of how to sell cars to people!" We found what we wanted on their website after using the NissanUSA site to configure the exact Pathfinder we wanted. Reached out to them, they responded. We exchanged information on the trade-in I was wanting to use. They represented their online price with no funny business, no pressure, no doublespeak. When we made the 5 hour drive, it was a smooth review of the deal and trade. They worked on my counter-offer for the extended warranty and the deal was done in less than 2.5 hours total from walking in to driving off. Not once did Axel come back with his manager to "further discuss" anything. They honored their end of the deal and I delivered my trade in the condition I described it. The facility is nice with a GREAT selection, too. Axel was our salesperson and knew the model we wanted well. He sent videos and was very informative. Whatever he is making, they should pay him more. If we decide to buy a Frontier next, we are going to make the drive or flight to Lubbock to do so. Definitely considering the other McGavock dealerships as well. Great first impression.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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We just bought a 2026 Pathfinder from Preston Sisemore at McGavock Nissan. He was very knowledgeable and made the purchase very easy.

We just bought a 2026 Pathfinder from Preston Sisemore at McGavock Nissan. He was very knowledgeable and made the purchase very easy.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your experience, Cindy! Congratulations on your new 2026 Pathfinder—what a great choice. We’re thrilled to hear that Preston provided knowledgeable guidance and made the process smooth and easy for you. Our team works hard to create a stress-free, enjoyable purchase experience, and it’s wonderful to know Preston delivered just that.

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We just purchased a new Pathfinder from Preston Sisemore. It was a very easy and pleasant experience. Preston was very knowledgeable from start to finish.

We just purchased a new Pathfinder from Preston Sisemore. It was a very easy and pleasant experience. Preston was very knowledgeable from start to finish.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for taking the time to share your experience, Cindy! Congratulations on your new 2026 Pathfinder—what a great choice. We’re thrilled to hear that Preston provided knowledgeable guidance and made the process smooth and easy for you. Our team works hard to create a stress-free, enjoyable purchase experience, and it’s wonderful to know Preston delivered just that.

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Patrick Helm is one of the best sales consultant I have used. He is super knowledgeable and nice and very helpful and very professional. He treated me with respect and gave me a great deal without haggling back and forth. Got to the dealership and in and out in no time. THANKS a lot Patrick

Patrick Helm is one of the best sales consultant I have used. He is super knowledgeable and nice and very helpful and very professional. He treated me with respect and gave me a great deal without haggling back and forth. Got to the dealership and in and out in no time. THANKS a lot Patrick

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for the amazing review, Mark! We’re thrilled to hear that Patrick provided such a knowledgeable, professional, and respectful experience. Making the process smooth, straightforward, and hassle-free is exactly what we strive for, so it’s wonderful to know you were able to get a great deal and be in and out quickly. We truly appreciate you taking the time to share your experience, and we’ll be sure to pass along your kind words to Patrick. Enjoy your new vehicle, and we look forward to serving you again in the future! 🚗

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I just purchased a new pathfinder from my salesman Will and the experience was great. Love the car. Bought it with zero pressure and felt at home. Will went over ever feature the vehicle had and was very patient with me until I understood everything. I had bought several cars in the past from McGavock and this was the best.

I just purchased a new pathfinder from my salesman Will and the experience was great. Love the car. Bought it with zero pressure and felt at home. Will went over ever feature the vehicle had and was very patient with me until I understood everything. I had bought several cars in the past from McGavock and this was the best.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing such a wonderful review! Congratulations on your new Pathfinder—we’re so glad to hear you love it. It’s great to know that Will provided a zero-pressure experience and took the time to walk through every feature to make sure you felt completely comfortable. We believe buying a vehicle should feel relaxed and welcoming, and we’re happy that you felt right at home with us.

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Had a tire go flat. Remember to get the roadside assistance!!! I can't stress that enough

Had a tire go flat. Remember to get the roadside assistance!!! I can't stress that enough

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5-star review! We’re sorry to hear about the flat tire, but we’re glad you were able to take advantage of the roadside assistance—it's definitely a lifesaver when the unexpected happens.

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"Fantastic experience! The staff is friendly, the selection is great, and they truly value your time. If you’re looking for a stress-free environment to buy or service your car, this is the place to go. 10/10 recommend!"

"Fantastic experience! The staff is friendly, the selection is great, and they truly value your time. If you’re looking for a stress-free environment to buy or service your car, this is the place to go. 10/10 recommend!"

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for the 10/10 recommendation! We’re thrilled to hear that you had a fantastic experience and felt your time was truly valued. Our team works hard to provide a friendly, stress-free environment, whether you’re purchasing or servicing your vehicle. We truly appreciate your kind words and look forward to serving you again in the future!

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Best place to buy a car hands down. Trust Brent & his team to get you in your next car. They're the best!!

Best place to buy a car hands down. Trust Brent & his team to get you in your next car. They're the best!!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for the kind words! We truly appreciate your trust in Brent and his team. Helping our customers find the perfect vehicle is always our goal, and it means a lot to hear that you had such a great experience. We look forward to helping you again when you’re ready for your next car!

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Obsessed with my new Murano! Everyone at McGavock was extremely helpful and happy! Customer for life!

Obsessed with my new Murano! Everyone at McGavock was extremely helpful and happy! Customer for life!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Gabby, thank you; we appreciate your feedback!

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