Reviews
Great Service
I came in for an oil change and was 45 minutes early for my appointment. The service department had me out of there before my scheduled appointment time. Great service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. We appreciate your review and hope we can continue serving you for many years to come.
Great Service
Your service is great. I've purchased 2 cars there in the last 4 years and have never had a bad experience from the salesman to the service. Thank you.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your business. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!
Hassle Free Transaction
We came in to look at a F150 that was listed on their website. Unfortunately, we were told that there was a listing error. The truck was a commercial vehicle and they could not sell it to us. The good news is that Scott worked with us to find a truck they had on the lot that met our criteria at a fair price. Thank you for a smooth transaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
2015 Ford Focus maintenance recall.
Our 2015 Ford Focus had a recall. I called and we set up the appointment for Jan. 31, 2016. I arrived in the morning as scheduled and talked with Stan Harris our service advisor and we were able to get a rental car for the day. The recall maintenance was actually completed b4 the estimated time. I picked up the car and came home. Service was great and I would recommend Alan Vigil Ford to my friends. Paul
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We appreciate your review of our team, and the staff here at Allan Vigil Ford Lincoln look forward to further serving you in the future!
Warranty Work
Customer service was great. Quick Lane service great. However, the workmanship was fine but not great. I had a window installed and the party did not clean the window after it was installed. If the party had cleaned the window and removed their fingerprints and streaks, service would have been great.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
The staff was friendly. My estimated time was a hour and my car was ready in a hour. I was happy with the service
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
,very impressed
everyone was so nice and professional, i would send all my friends to you to buy a vehical
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer Service is very friendly service is great
Customer Service is very friendly and service is great
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words and review, Fred. Drive safe, and we'll see you on the road.
great service
Everyone was friendly. Service was quick and satisfactory.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear of your positive experience with our location, Laurel. Exceptional deals and positive customer service come standard with the dealership. Do not hesitate to call if you need anything. Be safe on the road.
Great Dealership
Your staff members I encountered were all outstanding & very knowledgable. Terri Castle your sales rep was able to answer any question I had in complete detail. I purchased a 2016 Lincoln MKZ.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
George, we are happy you enjoyed your recent experience at our location! We're glad Terri was able to answer your questions, and we hope you're enjoying your new Lincoln MKZ!