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John Thornton Chevrolet

(3,646 reviews)
Visit John Thornton Chevrolet
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–7:00pm 8:00am–3:00pm
Sunday Closed Closed
2020 consumer dealer award
View 2 awards
2020 consumer dealer award 2019 consumer dealer award
New (855) 958-2988 (855) 958-2988
Used (855) 958-3133 (855) 958-3133
Service (855) 950-3089 (855) 950-3089

Reviews

(3,646 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of John Thornton Chevrolet from DealerRater.

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Great that they are not charging any dealer markup on new

Great that they are not charging any dealer markup on new vehicles. On the up side...I got more options for less money than a used vehicle at the other dealerships I had visited. Down side...Submitting for financing prior to the visit was a waste of time as nothing was done with it. I kept getting offered the "Preferred Finance Rate" as a deal option, however they had no idea if I was actually qualified for it because they had not completed the credit application until I refused further negotiation until this was completed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people, great company, good prices and a great car.

Great people, great company, good prices and a great car. Highly recommend. will use them for future purchases

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dealership and ordering process was pretty good however,

Dealership and ordering process was pretty good however, I don’t agree with financing options. “Not accepting out of state banks” and I didn’t really have a good experience with my sales person. I do however like that they don’t charge over MSRP for corvettes when ordered.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Maurice was an excellent salesman on the used car side.

Maurice was an excellent salesman on the used car side. He really helped me in so many ways ... And let's not leave out that I love my truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My Chevrolet Silverado Trail Boss LT has been

My Chevrolet Silverado Trail Boss LT has been shaking/vibrating/stuttering at low RPM. It started at 12k miles. I brought vehicle into the dealership to have service take a look at it and they were unable to reproduce the issue. Which is crazy being that everyone that gets into my truck feels it with out me saying anything about the issue. I’ve provided videos to better explain the issue. I’ve talked to technicians at the dealership and they have acknowledged that it’s not normal for the truck to be doing that. Finally after the 3rd time they put me on a waiting list to have someone else take a look at the problem. It’s ridiculous that a 60k thousand dollar car is having these issues at 12k miles. It’s very frustrating because I have a 1 yr old baby that at times rides with me and I have this unreliable vehicle and the issue still hasn’t been addressed.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

They were very friendly and when showed I had a higher

They were very friendly and when showed I had a higher offer on my trade they matched it

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very good service and very friendly staff at your

Very good service and very friendly staff at your dealership thanks again for Miss Marva

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

The service team is always excellent.

The service team is always excellent. Jermald Passmore was able to squeeze in my oil change this day when I only needed my tire fix so that I would not have to make a double trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The best dealer in Atlanta for personal and commercial

The best dealer in Atlanta for personal and commercial fleet vehicles. I don't ever worry about getting the best deal or waiting around for something to happen. They jump on what I need everytime. Easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AMAZING.

AMAZING...Marva is SUPER, she is VERY responsive it was by far my easiest car buying experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.