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Mercedes-Benz of Atlanta Northeast

(2,484 reviews)
Visit Mercedes-Benz of Atlanta Northeast
Sales hours: 9:00am to 7:30pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:30pm 7:00am–7:00pm
Tuesday 9:00am–7:30pm 7:00am–7:00pm
Wednesday 9:00am–7:30pm 7:00am–7:00pm
Thursday 9:00am–7:30pm 7:00am–7:00pm
Friday 9:00am–7:30pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
2014 national dealer award
View 10 awards
2014 national dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 463-6916 (866) 463-6916
Used (866) 463-3531 (866) 463-3531
Service (866) 488-9711 (866) 488-9711

Reviews

(2,484 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Atlanta Northeast from DealerRater.

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Thanks Finn!

Thanks for helping me to find my second Mercedes at your dealership. It was my pleasure to meet you and I also thank you for quick response to speed up new purchase efficiently.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Exceeds Expectations

I went to finance the vehicle and had questions regarding leasing but Finn went over and beyond to explain even brought in Adrian for expert advice. Finn took the time to give me all of my options and was never pushy. I ended up getting a brand new car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly. I highly recommend Finn Misa.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great Service

I am a first time customer with Mercedes Benz and the Atlanta Classic Cars Dealership. I was blown away by the customer service. Previously, I was with Infiniti, and Finn made them look like a third rate dealership. He adapted to my schedule even when I canceled and then un-canceled a test drive late in the day. He was very friendly, open, and knowledgeable and is still following up with me to make sure I am satisfied with my purchase. I highly recommend this dealership and Finn Misa.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Experience

Despite my desire for specific AMG 63, Finn was determined to satisfy that demand, he worked very hard to find my dream car. During the process he was very professional and efficient. I was also very impressed by how much ACC was accommodative to my young kids who were with me during some of the process. They enjoyed every visit to the show room.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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An awesome experience!

I really enjoyed my experience with ACC! They are very professional and efficient. Hats off to Finn and Eric for taking good care of me with my first Mercedes Oh I almost forgot......they have great snacks too:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Prompt/excellent service experience

Having been a decades long customer and Mercedes owner, I am compelled to write my complimentary review for Jim Major; my service consultant. This is the first time I have done this and I feel it necessary that someone recognizes the value of this Service Advisor. He is a refreshing change for the better at the Atlanta Classic Boggs road location. Previously I had experience mixed results from service advisors and Jim has put that all to rest. Outgoing, friendly, knowledgeable, thorough and excellent communication skills. He recognizes potential problems and resolves them quickly and efficiently. A breath of fresh air at the service department.....................

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A true professional!

Fin made it easy! Great to work with from start to finish.. Found the car I wanted, worked with me on my trade in and made the transaction painless! Thank you Fin! Kyle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for your kind words about your experience with Finn. He is one of a kind and we are very lucky to have him on staff. Welcome to the Atlanta Classic Cars Family. We look forward to serving you and your family for may years to come. Have a great Holiday Season Kyle.

Toussant and Finn

Toussant and Finn worked very hard to find the car that I wanted. They were very knowledgeable and helpful throughout the entire process. I would very highly recommend the Atlanta Classic Cars experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience with my first MB purchase

Finn was great to work with and I would highly recommend him to anyone who steps foot in Atlanta Classic Cars. He was personable and patient!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for sharing your experience regarding Finn with us. He is the consummate professional and strives for 100% guest Satisfaction. We are thrilled that your experience met your expectations. We look forward to working with you again in the future. Have a great Holiday Season!

Best experience ever.

I have bought over 5 cars in the last 9 years. Never from this dealer though. After this experience I will never buy anywhere else. Finn was attentive and understood my needs from the get go. My experience was one of a kind and it was because of Finn. Thanks again Finn.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback with us. We are thrilled that you had a great experience with Finn! We look forward to serving you and your family for many years to come! Have a great day!