Regal Nissan

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
68 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 9, 2019

    I had my car in for service and as always received the best of care. Skipper was very helpful in describing what my car needed and always takes great... care of me. I also used the shuttle service. Warren was extremely personable and made the drive to my house and then the return to Regal Nissan a pleasure. Thanks to both for excellent service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Skipper and Warren are so awesome and we are so glad they took care of you.

  • 5.0 out of 5
    October 30, 2019

    Thanks you guys very much for Purchasing my first car over the weekend I’m truly best thanks to Willie I will recommend going to him he gets you in an... out treats you with so much respect thanks

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to let us know how we did. We hope you have a great day!

  • January 2, 2017

    Thank you to Ron and Wayne for being attentive as I search for my new family car. It was a great experience and felt more like a family owed business... than a corporation meeting a quota.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 star rating!

  • 5.0 out of 5
    October 17, 2019

    Unfortunately, I was rear ended. I've always had the best service in the service dept., so I decided to try the collision center. Very pleased I did.... Clayton in Collision Center was outstanding - talk about white glove service. He consistently let me know the progress and was just incredibly friendly and professional. The whole collision center seemed like a great team. Fadi in the Rental Car dept. was super friendly and just really great to work with as well. My car looks fantastic and I'm very pleased I took it to Regal's Collision Center.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your feedback and the high accolades for Clayton and Fadi. We feel lucky to have them as part of the Regal Family and happy to have you ...as part as well.

  • 5.0 out of 5
    June 24, 2019

    I am so enthuse by the excellent customer service I received from Warren at Regal Nissan. This is by far the best facility in Georgia.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 16, 2018

    I have purchased many cars in my life and it is something I have always dreaded. The traditional "car salesman" experience is horrible where you just don't... know if they are acting with integrity. My experience at Regal Nissan made me realize I was just shopping in the wrong place. My salesperson, Jeremy Russell, took the time to explain everything to me, got me a great price, and changed my perception of a car salesperson. I absolutely love my new Rogue and I will be back to see Jeremy and the others at Regal for all my car needs.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    July 11, 2018

    Told me I needed repairs that were urgent to fix my 2 issues. Part of the repairs were urgent and the others were not. Made unauthorized repairs to my... vehicle

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thank you for your feedback. Please call or email us at 678-507-2219 & slancaster@regalauto.com. Unable to find your information in any system. We wou...ld like to discuss this further to ensure this does not happen again.

  • 5.0 out of 5
    July 10, 2018

    We brought a vehicle we were tentatively thinking of purchasing for a pre-sales inspection. The service department team was able to point out multiple... flaws with our vehicle that we would never have noticed. Being in a time sensitive situation for a new car, the service department called a salesperson, Daryl, over to help. We walked out of Regal with a better deal than the car we were thinking about purchasing in a little over 2 hours. What a wonderful, pressure-free environment! We are so thankful that what we thought was a good deal turned into a better one! Highly recommend this team!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    December 16, 2017

    ZERO STARS. Dont buy car from here. They are the worst nissan dealers. Made us wait and even didnt bother to talk. The GM is the worst person you will... deal with. They give 0 customer importance. “If you want some respect this is not the place.”

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for visiting our dealership. According to your salesperson, you were several hours late for your appointment, and this affected your wait ti...me. Also, during this visit customers complained that you and your friend's rudeness to our employees made them feel uncomfortable. Regal Nissan is always willing to match or exceed any legitimate offer. We have consistently been one of the top sellers of Rogue models in Georgia, an accomplishment that would NOT be possible if we were not aggressive on price. However, on occasion we are presented with numbers that are unattainable. We hate that we were unable to come to terms. We hope you enjoy your new Nissan, and would love the chance to earn your business in our Service Department.

  • 4.0 out of 5
    July 23, 2017

    We went to our local dealer but they wouldn't give us a fair price for our trade in, which we had purchased from them, so since we were serious about... purchasing a Rogue we went pretty far out of town and traded.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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