Regal Nissan

Great service from Khalid. I was having a pre purchase inspection for a 2020 370Z I was purchasing from CarMax and Khalid was great to work with. They completed the inspection and found several items that needed to be done. While I was planning on having the needed services done at the dealership, CarMax took care of them at their service center. But, for all future service, my 370Z will be coming to Regal Nissan. This is the 2nd car that I have had serviced at Regal Nissan.

I was very saddened to learn Marshall Hadley has retired from Regal Nissan. I have been a customer of this dealership since 1986 (don't know when Marshall retired) BUT when I just called the dealership to speak with Marshall, I learned the dealership put an AI "person" (Amanda) in a couple of months ago, that gives a whole new meaning to CUSTOMER SERVICE going "out-the-window". I prefer talking with a HUMAN BEING and not a computer/AI. Shame on Regal Nissan on removing the "personal" experience that they have had for many, many years with their customers.

Looking for new honest service provider. Just took for oil change. Service provider said I had dark brake fluid oil. I declined this service and I checked it when home to find the brake fluid was clear. They use a technique where 3-4 items are suggested on paper for repair and you think they are being honest when they say "you don't need this or this, but you do need this one". Turns out I really didn't need it.

Absolutely outstanding experience with Chandler at Nissan Regal! From start to finish, Chandler was professional, knowledgeable, and genuinely cared about making sure we found the right vehicle. He made the entire process smooth, transparent, and stress-free. We drove away in a 2026 Nissan, and it is absolutely amazing—everything we hoped for and more. Chandler took the time to explain all the features, answered every question with patience, and never made us feel rushed or pressured. If you’re looking for top-tier customer service and someone who truly knows their stuff, ask for Chandler. We couldn’t be happier with our purchase and highly recommend him to anyone shopping at Nissan Regal.

Traded in my Titan for a 2025 Armada. What a wonderful car. Great comfort and performance. My salesman Mohamed did a great job looking out for my needs along with Chris in finance.

I purchased a 2016 Nissan Altima from Regal Nissan for my 19-year-old daughter. It was supposed to be a joyful milestone—her first car. Instead, it turned into a nightmare. What’s worse is the customer service. The salesperson was dismissive and unhelpful when we reached out. There was no empathy, no accountability, and no effort to make things right. My daughter and I have been in tears over this. We trusted Regal Nissan, and we feel completely betrayed. They sold me an ant infested car. Please do not waste your time and money in this dealership, they are very dishonest people. They don't even deserve one star.

The manager attempted to scam me by charging me for enhancements to the vehicle which they had not performed. The sales specialist I was assigned was Sean Light and manager was Son Van who introduced himself as Monty. I had visited this dealership to see a pre-owned vehicle and they provided me a quote which included a charge for $955 for an item called REGAL GUARD which are wheel locks and this price for wheel locks was already inflated to begin with. However, when reviewing the Carfax report for the vehicle, I noticed that the wheel locks were already installed by another dealership before the vehicle was sold to the first owner so clearly Regal Nissan did not install the wheel locks even though they were attempting to charge for it. I also noticed that the only work that this dealership had done on this vehicle was inspections and oil change which is also shown on the Carfax report. When I brought this to the Regal Nissan manager's attention, they started being uncooperative and unprofessional due to the fact that they got caught twice in a row attempting to scam me by charging for something which they had not done. Their uncooperative behavior displayed their unethical business practice and dishonesty for attempting to scam a customer.

Let me start off by saying , Tyler Jackson is a wonderful salesman He made it so easy to purchase my new Nissan Frontier and he stayed within my budget for price and payments. I couldn't be more pleased. Everyone I worked with did a great job, If I ever need another pick up truck Tyler Jackson at Regal Nissan would definitely be my go to!!! Zachary Lovett

Service advisor was proficient and very knowledgeable. I went in for my first oil change. I was in and out in 1 hour. Very excellent service from Orlando.

Continued great service, always a pleasure and overall good experience. Armando, Chris keep up the good work.