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Rotolo Chevrolet

(1,243 reviews)

Reviews

(1,243 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Service

Car check engine light came on, called and made an appt Came in dropped of my camaro and got a rental my car was fixed same day thanks!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Positive and Easy

Staff was pleasant and helpful. Our salesman Noah did an excellent job. He was very knowledgeable and was able to answer all of our questions. It was a surprisingly positive and easy experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great no pressure salesman

I like the no pressure salesman. Also I really liked how Darrel showed me how to set up my Bluetooth and use the radio. The fact that he took the time ment a lot to me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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loan officer

I signed a document stating that I would have a full tank of gas and that was not the case it was a little over a quart of fuel....It was a pretty unforgettable experience due to management not saying hello almost like we were not even there we sign the contract, But there were some employees at Rotolo that greet it us and treated us a client. Sorry and thank you.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service!

My salesman was absolutely amazing; he was very accommodating and never pressured me to do anything. On top of that, he had the same first name as I did! Ray is a great salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent buying experience.

We sent a quote request through the internet and received an immediate response. Danielle York was extremely helpful and responsive to our request. We exchanged a few emails and then phone calls and Danielle was able to locate the car we were looking for. We arrived on Saturday morning to see the vehicle and it looked great. We sat down with Danielle to fill out the paperwork then over to finance and customer service. The entire Rotola team was courteous, friendly and very helpful. Buying a new car can be nerve racking but I must say our buying experience at Rotolo was quite pleasant. We are very pleased with the vehicle and the entire Rotola team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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fast,easy,freindly and very clean

I was very lery about buying a new car because my credit is not good. I was in and out of the Rotolo in less than 2 hours with my new camaro. The sales team was great and the financing was super easy and signing all the paperwork was very easy and fast. It really was a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Rolando was extremely helpful and very patient, considering the fact that I was indecisive about what vehicle I wanted to purchase. He made sure I was getting the best deal and not only satisfied me but basically made my family feel like we weren't just being sold any car. Kudos to him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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EXCELLENT SALES AND CUSTOMER SERVICE

Nick was great he provided the best service ever. he made financing and trade in very easy no haggling or deceptive practices i would refer anyone who is the market to buy chevy to buy from nick at rotolo chevy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Torres-Martinez

Our experience with Rotolo Chevrolet was amazing bought our brand new Cruze within 2 hours keys in hand and no hassle. Excellent people and Robert our sales man was great

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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