Rotolo Chevrolet

Always treated right at Rotolo Cheverolet. I get my 2024 Colorado serviced here. The service team is on it. They always get me in and out as quickly as they can. Friendly staff and the dealership is very clean. The waiting area is nice.

The salesman answered all my questions and was very professional. The staff is very friendly and it was an easy and quick process. I would recommend to fa.ily and friends to shop there for a car.

I had a great experience at Rotolo. Especially after the sale was finished. Alex, my salesperson has reached out a couple of times to ask if I had any questions and if everything was going well.

Have been shopping for a new Chevy Traverse for over a year love the 2025 body style. Just won a discrimination lawsuit and had a conversation with Amando General manager. He asked me which vehicle I was interested in told him the Chevy Traverse told him want to pay cash for this car since I purchased the care I'm driving right now in 2019 and it has less than 40,000 miles and was offered 13,500 out of that the total amount owed 8,900 so with the 40,000 to pay for the car plus the trade in amount was a slap in the face and wasted 3 hours at the dealership until I could not sit any longer just had surgery on my hip on a walker. was advised by Chad that he was trying to locate the car that we made a verbal deal over the phone for 42,000 2025 Trevrese LS model with sunroof, "found one for you 42,000 out the door when can you come in told him over the phone could not come in at that moment had been out for a while and needed to get home to take my medication the appointment was set for 0900 on this past Saturday. Was told that they would call me back to tell me if they could locate one or not. That when my son said mom enough is enough call the general manager Amando called was told that he was there but not at his desk will have him to call you back. Waited from 1030 am for a call back nothing. So, I called back and spoke with young lady that said he is available, and he is at his desk I'll transfer you okay no problem, he picked up I said hello and he hung up that is when I decided to go somewhere else. Your sales team and General manager did not keep their word, and they wasted my time and no one from your office has reached out to my friend to see if she is okay or not. Bad customer service will not be bringing my car for maintenance, service or to purchase a vehicle.

On Tuesday, September 3rd, I dropped my son's car off around 5:30 pm for overheating. On Wednesday, I was contacted and informed that the car needed a new radiator and hoses. I agreed to have the work completed and an oil change which came up to $2,382.00. We picked up the car on Thursday. On Friday, my son attempted to go to work when the car began overheating. On Saturday, I dropped the car back off at the dealership. By Monday at noon, I had not received any word about the car. I called and was asked to leave a message because my advisor was unavailable. My call was returned approximately an hour later. I was informed that the water pump needs to be replaced which will cost me another $1,000.00 plus. I bring my car to the dealership for quality level service which should include a proper diagnosis of what's wrong with the car. I understand that I am paying for certified technicians to assess and work on my car. But when the diagnosis is not correct, I should not be left to fork out the money. I am simply left wondering, did I just need the water pump and they charged me all this money for a radiator and hoses when it wasn't needed. For this level of service, I feel like I can use any local mechanic. I won't be bringing my cars back for service here again and I advise you to do your homework before choosing Rotolo.

on July 3rd this year, my 2008 GMC 3500 HD stopped running, I use this truck only for hauling my 30 ft. race car trailer and car. It has 44,000 miles on it and looks brand new. I was getting ready to go to a big car show and got a error on the dash. Check exhaust muffler. I've never had a problem with this truck. I called my friend and he put his computer on it, and I had low fuel presure.. He said best this to do was take it to Rotolo. Nbr one dealer in Calif. So I did just as they were getting ready to close for the 4th. Called them Friday, they basically didn't know who I was. I did have a job number and got very little info about anything... Come to find out they had my phone number wrong, and my last name. After calling them I I finally got that fixed. Bottom line, I had to go the them, ask for my truck, and tell them who I was. They did a nice job fixing my problem, but charged me three times the amount for the part they put on it. One day I want to buy a new Camaro, I was going to use Rotolo. My journey at Rotolo was the worst time I've ever had with any transaction in my life, and I do mean this. They scratched my truck getting in and out, and if was very dirty when I picked it up. Signed Art Peterson

Always a great experience. I will continue to buy and service my vehicles at Rotolo Chevrolet.

Service was done promptly, both Service Tech and Service Manager Enrique Cerrillos were extremely professional, courteous, and attentive, excellent customer service.

Jorge was very good in explaining the details of my car and mechanics did a good job as well.

I was lost and parked in the wrong lot for the service. A gentleman saw me in the garage and took my vehicle around to the correct location and walked me to the seating area. My appointment was at 3:30pm. I was back at work by around 4pm! I thought I would be waiting an hour for an oil change and tire rotation!