Reviews
Great Service
Advisor Rick, was knowledgeable and explain the problem so I could understand what parts they replaced. In addition, I appreciate him showing me the location where the work was performed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
They brought the final paperwork to my job!
I loved the experience, patience, and knowledge Eric, our salesman, brought to the table. I specifically asked for several car options in writing because I'm a visual person and he kindly obliged. I was able to see each specific vehicle (and trust me, I'm very picky so there were a lot). It made choosing our car easy and stress free with our final number side by side comparisons. Would highly recommend Eric and I will be back in two years for another car!
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Helpful Associates
The sales associates were very helpful and friendly. I would recommend this dealership to anyone looking for a great car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
clean facality
Always a pleasure taking my car there. The employees are nice and honest. The service dept. always answers my questions and is helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
timely and expedient.
The sales representatives were very helpful, specially Carlos Oliva. they were all very friendly. Great, Great, Great, Great, Great, Great, Great, Great, Great, Great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
I was told they were busy and asked if I could come back at a later time and I was done in a little over an hour.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Friendly, professional, efficient, and knowledgeable!
Super professional, efficient, and knowledgeable! Thank you Debbi and Manuel for helping me lease my 2016 Jeep Wrangler!! Super excited to have it and will make any excuse to drive it. Thank you for your friendly service and for making yourself more than available to all my needs! Even more, thank you for CARING. Not many dealerships will care about their customers, and for that I am grateful. Would definitely recommend this dealership for any first time buyers or veteran buyers!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people skills!
The staff at Glendora Dodge were very helpful, but not over bearing. My daughter and I were treated with respect and we were able to make up our minds without pressure from the salesman. Overall this was a great experience Thanks Manuel.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Above and Beyond
Jim Brooks really took great care of us from start to delivery. Can't thank him enough for helping us over the phone (we live in Santa Barbara), putting a great deal together, and even coming in on his day off to say hello as we took delivery. We are so grateful for Jim and the entire team at Glendora Jeep, and we absolutely love our 2016 Rubicon!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
Service was thorough and attentive. The car was well taken care of. Mike kept me up to speed on the status. It is all good, man.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
