Reviews
Write a reviewGreat experience thanks to Donald Craig.
Had a great first experience of buying my first used car. I highly recommend Donald Craig to all of my friends and family. I wouldn't want to recommend anyone else.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Salesman!!
Had a great turnout getting our Dodge Journey thanks to Tim White, our salesman!! He had a great personality and helped us in every way he could. We drove all the way from Hartwell, Ga just so we could buy a good car at a good place with good people! We are loving our new vehicle thanks to the Robert Loehr crew! I would recommend them to anyone!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2016 Ram 1500 Sport
overall satisfied with everything includung my salesman!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Professional servive at its finest
This place is awsome. I was traveling from Nashville to Florida when i had a roadside emergency with my Toyota Camry. There was not a Toyota dealership in Cartersville so I called the first dealer I could find and I'm so glad I did. Gary Champion the service manager at Robert Loehr Chrysler in that town helped me to eliminate a possible nightmare with his professionalism and got me back on the road. A big thanks to him and his whole staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
awesome service department
BRANDON MARTIN WAS GREAT,HE HELPED ME WITH ALL OF MY CONCERNS. WOULD DEFINITELY RECOMMEND HIM TO ANYONE.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
WONDERFUL SERVICE!
I have been in many car dealership service departments in my life and the experience is usually not pleasant. This was different. I thought I had a big issue with my car that was going to cost me a lot of money but the guys at Robert Loehr really helped me out. Brandon Martin one of the service manager's was a complete professional in every way. He fixed the problem and eased my mind. Thanks Brandon! If I lived in that town I would service all my vehicles there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very Happy Customer!!!!
Great Service Department!!! For a car dealership, this place is top notch!!!
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you
I will buy my next car here if their sales department is anything like their service department. Very happy customer!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service dept
These guys are very personable and professional. I have been coming here for years and always receive prompt and courteous service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
These guys are great!!
I loved my experience here and got a great deal on my Jeep Grand Cherokee which I absolutely love. I worked with Jon Ellis in Sales and Billy Peterson in finance and they are great. They are honest, respectful and courteous. After my sale, I got a nice thank you letter and then coupons for oil changes. I am picky about where I spend my money, particularly when buying a large item like a car and the like.I would go back to Robert Loehr again and again and have referred my city friends to take the drive on up for good, old fashioned style customer care. It's rare to find a place still run like this where they value their people and customers versus solely the bottom line. Thank you guys!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
