Reviews
Nicholas Crotwell went above and beyond to secure me the best possible price, even though I was purchasing from out of state. His communication was excellent throughout the entire process, and he was very professional and responsive, without pressuring me in a deal. From my experience, Bill Smith Buick GMC offers the best GMC prices in the nation. Nicholas worked hard to put together an exceptional deal and was incredibly easy to work with. Ultimately, I decided to purchase from a local Florida dealership and pay more because I wanted the protections provided by Florida’s Lemon Law and the ability to immediately return the vehicle to the dealership if I encountered any issues. That said, this was in no way a reflection of Nicholas or Bill Smith Buick GMC. If you are considering purchasing a GMC, I highly recommend reaching out to Nicholas. Even as an out-of-state customer, he went the extra mile to ensure I got the best deal to earn my business and made the entire process easy and transparent. Bill Smith Buick GMC did not sell me a vehicle today, but they easily showed me the best customer treatment I have ever experienced.
Nicholas Crotwell went above and beyond to secure me the best possible price, even though I was purchasing from out of state. His communication was excellent throughout the entire process, and he was very professional and responsive, without pressuring me in a deal. From my experience, Bill Smith Buick GMC offers the best GMC prices in the nation. Nicholas worked hard to put together an exceptional deal and was incredibly easy to work with. Ultimately, I decided to purchase from a local Florida dealership and pay more because I wanted the protections provided by Florida’s Lemon Law and the ability to immediately return the vehicle to the dealership if I encountered any issues. That said, this was in no way a reflection of Nicholas or Bill Smith Buick GMC. If you are considering purchasing a GMC, I highly recommend reaching out to Nicholas. Even as an out-of-state customer, he went the extra mile to ensure I got the best deal to earn my business and made the entire process easy and transparent. Bill Smith Buick GMC did not sell me a vehicle today, but they easily showed me the best customer treatment I have ever experienced.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
The service department is always helpful and friendly. I call Kennedy when I need something and he makes sure to value my time.
The service department is always helpful and friendly. I call Kennedy when I need something and he makes sure to value my time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The salesman was very knowledgeable, friendly, and professional. All staff were very friendly. All paperwork was in order for a quick purchase.
The salesman was very knowledgeable, friendly, and professional. All staff were very friendly. All paperwork was in order for a quick purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Sold me a 50k used car with 2 number 2 fobs one belongs to someone else. They refuse to make it right. Wayne the used car manager is a crook
Sold me a 50k used car with 2 number 2 fobs one belongs to someone else. They refuse to make it right. Wayne the used car manager is a crook
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Easiest car-buying process I have ever experienced. Everyone I encountered was super helpful and friendly. I'll remember that when I need purchase my next vehicle
Easiest car-buying process I have ever experienced. Everyone I encountered was super helpful and friendly. I'll remember that when I need purchase my next vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Elizabeth, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Service was good and and fast and always friendly I trust bill smith GMC and Buick
Service was good and and fast and always friendly I trust bill smith GMC and Buick
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very easy transaction. Professional sales person! Chris Logan made everything smooth and streamlined. Covered features and packages thoroughly. Very knowledgeable. I will definitely consider Bill Smith dealership in the future!
Very easy transaction. Professional sales person! Chris Logan made everything smooth and streamlined. Covered features and packages thoroughly. Very knowledgeable. I will definitely consider Bill Smith dealership in the future!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My experience at Bill Smith was great. My salesperson Reese Harbison was a pleasure to work with.
My experience at Bill Smith was great. My salesperson Reese Harbison was a pleasure to work with.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Very friendly staff and very clean facilities. They did their job in a very good manner. I would recommend Bill Smith Buick To anyone who needs service to their vehicles.
Very friendly staff and very clean facilities. They did their job in a very good manner. I would recommend Bill Smith Buick To anyone who needs service to their vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mitch, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Best car buyer experience we?ve ever had our salesman Nicholas went over and beyond for us. We had been looking for over six months
Best car buyer experience we?ve ever had our salesman Nicholas went over and beyond for us. We had been looking for over six months
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!