Bill Smith Buick GMC

4.9
(291 reviews)
Visit Bill Smith Buick GMC
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed

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New (256) 841-3410 (256) 841-3410
Used (256) 841-3587 (256) 841-3587
Service (256) 841-4574 (256) 841-4574

Inventory

See all 389 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2007.
Welcome to Bill Smith Buick GMC your preferred Buick GMC dealer in Cullman. From our convenient location we are also able to serve as your new and used Huntsville and Birmingham Buick GMC dealer. Check out our specials and incentives on select Buick and GMC cars trucks and SUVs including the new Buick LaCrosse GMC Acadia and much more at www.billsmithbuickgmc.com. We have one of the largest inventories of vehicles in Northern Alabama providing outstanding selection to our Huntsville and Birmingham Buick GMC drivers. Our huge inventory means the lowest prices for you!
Call Chris Logan for Your Best Internet Deal

Service center

Phone number (256) 841-4574

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

4.9
(291 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Smith Buick GMC from DealerRater.

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5.0

Great experience!

Probably the best experience I have ever had buying a car. From the beginning discussing inventory with Ashley to the salesman, Cletus Fitzgerald, to Wayne in finance and finally Jerry who delivered it to me house, I couldn’t have imagined a better experience. Would definitely recommend to friends and would never hesitate to buy from them again.

5.0

Great experience!

Probably the best experience I have ever had buying a car. From the beginning discussing inventory with Ashley to the salesman, Cletus Fitzgerald, to Wayne in finance and finally Jerry who delivered it to me house, I couldn’t have imagined a better experience. Would definitely recommend to friends and would never hesitate to buy from them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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5.0

Great experience from the very beginning.

Great experience from the very beginning. Started with my initial contact with Ashley and she was very helpful. Next was the Cletus the salesman. He was professional, helpful and never made me feel like I was being sold something. He was providing me a service. Wayne on the finance side was the same. Had my new truck delivered and was amazed how quickly it happened. Jerry the young 78 year who made my delivery met me at my house the next morning and was in and out with speed and precision. The whole process was a great experience and would never hesitate to recommend or do business with them in the future.

5.0

Great experience from the very beginning.

Great experience from the very beginning. Started with my initial contact with Ashley and she was very helpful. Next was the Cletus the salesman. He was professional, helpful and never made me feel like I was being sold something. He was providing me a service. Wayne on the finance side was the same. Had my new truck delivered and was amazed how quickly it happened. Jerry the young 78 year who made my delivery met me at my house the next morning and was in and out with speed and precision. The whole process was a great experience and would never hesitate to recommend or do business with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

A++++

Bill Smith Buick is the place to car shop! Talked to the salesman for about 5 minutes over the phone and I was at work so we continued the deal/negotiations through text. We can to a deal quickly and I made the drive down to test drive the vehicle. We were in and out of the dealership in under 1 hour. No hidden fees and they don’t they don’t try to lowball you on your trade!

5.0

A++++

Bill Smith Buick is the place to car shop! Talked to the salesman for about 5 minutes over the phone and I was at work so we continued the deal/negotiations through text. We can to a deal quickly and I made the drive down to test drive the vehicle. We were in and out of the dealership in under 1 hour. No hidden fees and they don’t they don’t try to lowball you on your trade!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

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5.0

GMC TRUCH

Would like to thank Leon for making the process very smooth from notification of delivery to us driving off the lot. Olso would like to thank (Little) Wayne for making all the paperwork easy to understand.

5.0

GMC TRUCH

Would like to thank Leon for making the process very smooth from notification of delivery to us driving off the lot. Olso would like to thank (Little) Wayne for making all the paperwork easy to understand.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Gary, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

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5.0

Straight forward buying experience

Very straightforward buying experience with these folks. Sold vehicle as advertised with no gimmicks. Chris was very responsive and easy to deal with. I appreciate the honesty.

5.0

Straight forward buying experience

Very straightforward buying experience with these folks. Sold vehicle as advertised with no gimmicks. Chris was very responsive and easy to deal with. I appreciate the honesty.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Craig, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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5.0

Exceptional Buying Experience

The entire staff is very nice to all who walk through the door. You are top priority when working with this dealership. Paul sold me a new truck and his customer service is best in the business. Courteous and prompt when buying a vehicle.

5.0

Exceptional Buying Experience

The entire staff is very nice to all who walk through the door. You are top priority when working with this dealership. Paul sold me a new truck and his customer service is best in the business. Courteous and prompt when buying a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.

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5.0

Made it easy

Nathan was an exceptional sales professional to work with, especially being an out of state buyer. Everything happened as promised and truck met expectations upon delivery.

5.0

Made it easy

Nathan was an exceptional sales professional to work with, especially being an out of state buyer. Everything happened as promised and truck met expectations upon delivery.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Ed, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. We are always more than happy to assist you if anything else comes up. Take care!

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4.0

welcomed experience

Sales representative knew this vehicle and all its electronic capabilities. Sales and finance individuals were informative and formalized paperwork Quickly. dealership had the actual car in-stock that we ended up purchasing. We needed to sit in, ride and experience prior to commit to purchase.

4.0

welcomed experience

Sales representative knew this vehicle and all its electronic capabilities. Sales and finance individuals were informative and formalized paperwork Quickly. dealership had the actual car in-stock that we ended up purchasing. We needed to sit in, ride and experience prior to commit to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Laura, we're happy to hear you had such a positive experience with our team! Thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again.

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5.0

Chris Logan was quick to help and easy to work with.

Chris Logan was quick to help and easy to work with. Had everything worked out and ready so when we arrived from out of state, it was a fast process.

5.0

Chris Logan was quick to help and easy to work with.

Chris Logan was quick to help and easy to work with. Had everything worked out and ready so when we arrived from out of state, it was a fast process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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5.0

Bill Smith GMC

Great dealership, very courteous people that make the purchase easy and quick. Great service department with fair prices friendly staff. Overall great dealership good location.

5.0

Bill Smith GMC

Great dealership, very courteous people that make the purchase easy and quick. Great service department with fair prices friendly staff. Overall great dealership good location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Your satisfaction is important to us, so we want to sincerely thank you for choosing Bill Smith Buick-GMC, INC. and we hope to see you again soon!

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See all 291 reviews