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Bill Smith Buick GMC

(329 reviews)
Visit Bill Smith Buick GMC
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:30am–5:00pm
Tuesday 8:30am–6:00pm 7:30am–5:00pm
Wednesday 8:30am–6:00pm 7:30am–5:00pm
Thursday 8:30am–6:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
New (256) 841-3410 (256) 841-3410
Used (256) 841-3587 (256) 841-3587
Service (256) 841-4574 (256) 841-4574

Reviews

(329 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bill Smith Buick GMC from DealerRater.

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Had an incredible experience working with Leon Denson at

Had an incredible experience working with Leon Denson at Bill Smith on a 2023 Denali HD truck. They managed to find the one I wanted and had it at the dealership in 2 days. We are from out of state and had to travel to pick up the car and Leon made that process smooth and easy. The business office was also easy to work with and the whole staff were friendly and professional. I’ll drive two states for that treatment again. Thanks Leon!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jim Thompson

Jim Thompson was knowledgeable and an excellent commentator throughout the 6 months I waited on my new GMC Sierra AT4. And I appreciate Jim’s willingness to deliver my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Richard, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

GMC AT4****

Chris was really easy to work with thru the purchase and answered all my questions and was helpful in the setup of the onstar etc. Andy was a breeze with all of the finance information and presented all of the paperwork in a stress-free manner. Was also helpful on a few finance agreements and walked me thru what to expect with warranty info I walked in and bought and financed the truck in less than an hr. It was incredible. Totally shocking

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Robin, thank you for your kind review; we are happy to pass along your comments to the team here at Bill Smith Buick-GMC, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Home town dealer

It’s really hard to beat home town people Very nice and easy to deal with and professional. They go out of their way to make things right for the consumer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Quick and Easy

This process was very quick and easy! We called about a vehicle on Monday, it was not available. Chris let us know what was available, send us some pictures and pricing, and the car was delivered Tuesday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Whitney, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Awesome Service!

Love working with these guys! Don is the man! Always an easy transaction, and leave feeling well taken care of! 100% recommend! Found and delivered exactly what I was looking for!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

John, we appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!

Bill Smith GMC

This was the easiest car buying experience I have had. And they have great prices! Don was a great salesman, and they delivered the truck to my work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Todd, we're happy you found our staff to be so supportive during your experience here at Bill Smith Buick-GMC, INC.. If you have any further questions, please give us a call. We're always happy to help!

Car Maintence Experience

Received quick, efficient service. The techs were helpful and friendly. Started scheduled service and finished within the allotted time. No long waits. Waiting area was well maintained.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Bill Smith Buick-GMC, INC.

Out of state purchase

Chris Logan is a pro. He worked with my son (for me)to replace my hurricane flooded Encore. I have not visited your dealership but my other son has purchased vehicles from you. It will be final in a few days. Good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brian, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

awsome

Jim was great to make the deal happen in two hours and delivered my new truck at my driveway no bs the best experience i have had with a dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!