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Vann Underwood Chrysler Jeep Dodge RAM

(107 reviews)

Reviews

(107 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Nice service department people

Services department is nice and they are very helpful. Ms. Ruby sales lady is the best. We did buy from Ms. Ruby a second time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Good service, welcomed me and completed tasks in the time they said it would take. Explained the results to me when finished

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, clean place

Best customer service ever, and Mr. Vann is a very helpful and understanding person. Really clean place and really good dependable cars for sale.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding service

Everyone I worked with was very nice, straight to the point and very responsive. They helped me out when I had no way of getting to the dealer and delivered the car and paperwork to my home. It was the easiest car purchase I?ve ever made

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Terrific car-buying experience!

The courteous us, professional and competent associates at Vann Underwood made my car-buying experience quick, convenient and enjoyable. I recommend this dealership team without reservation!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

EVERYTHING! Super experience! This is the second vehicle I've driven that was purchased from Vann and I will definitely buy another vehicle one day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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loyal customer for over 30 years

all questions answered service completed well and promptly all appointments scheduled are keept on time work is done professonally and neatly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service, Friendly Staff

Professional yet family atmosphere and timely processing of contract. Some dealerships take 3-4 hours but I was out in 2-21/2 hrs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A Wonderful Experience

My whole experience was great. From the time i stepped on the lot, until I left in my newly purchased truck. The salesman was great and just my whole experience was a grade A!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent buying experience

Salesman took time to explain the features of the car. Buying process was easy. Everyone was very helpful and curious. Well worth the drive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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