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Perry Ford of Santa Barbara

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (76 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service your vehicle here

From early ire drop off to communicating the recommend work to completing such, this establishment is smooth, cordial and professional in every way shape and form.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Easy and fast

the service was fast, I was in and out in about 1 hours time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, Russell! Thank you for your positive review. We respect our customer's time and budget. If you ever need any help, please give us a call!

good service department

quick work, nice people. took it in in the morning and got it back before noon.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great, uncomplicated, friendly, reliable service.

Since I bought the Infinity, I have brought it in twice for minor service. Dan Podratz has helped me each time. If I need a ride there or home, he arranges it. The drivers are friendly and polite. The staff in repair is helpful and thorough. Dan is great. He is professional, does everything on a timely basis, and explains anything done to the car clearly. I would be happy to send my friends or relatives to your dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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:CHARGER

They were wonderful. John Res was the best, knows his stuff and I will rec Robin Tidd to all my friends. Such a wonderful experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Friendly staff.

I was happy with the fast service and the courtesy drive to my house. I was a bit stressed about the fact that they wanted me to move my car the next day as soon as possible due to the lack of space they had. I have a full time job and 1:00pm was just bad timing. I was able to get my car. I just don't like how they made it seem urgent to get my car. Also I wanted another thing checked on my car that was forgotten. Overall it was a okay experience.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 3.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Ramon Adams

Great customer service. I made one phone call and they were able to work around my busy schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Jerry Aldon/Tom Zimmerman

Excellent cooperation, caring people, very good experience. Gary Byrne

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, Friendly Sales Person

Ruben was fantastic. I was able to work with him over the course of a few months and he was very good at making sure that I got exactly what I needed/could afford. His service was great. I have already told friends about Perry Ford/Mazda and will continue doing so.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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great service

It was recall/update. They took care of it and called me back earlier than I expected so that was a bonus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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