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Bradley Ford Lincoln

(57 reviews)

Reviews

(57 reviews)

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JB Review

The Service Departmeent at Bradley Ford is Second to none!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you! We're so happy you feel confident returning to Bradley Ford's service team! We'll see you next time!

good car buying experience

They really made my car buying experience easy with the amazing customer service and the fact that I was not pressured into buying the car. I went in with what I was looking for and they made it happen with no pressure. Best car buying experience I have had in a long time. Everyone was very friendly and helpful along the way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Dana - thank you for visiting us here at Bradley Ford! We're happy to hear you had a great experience with our team and we hope to see you again next time!

Diesel engine exhaust repair

Good customer service and got me scheduled reasonably quick for major repairs to exhaust system on 6.4L diesel. Work completed ahead of scheduled time.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Jeffrey! We're so glad we could take care of your diesel and earn five stars! We look forward to assisting you again! - Bradley Ford

Outstanding customer service

Couldn?t have been a better truck buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Terry, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

Great purchasing experience!

Ordered a 2022 Explorer after selling them my 2018 Explorer. We were expecting a long wait on the delivery. That was not the case. We were very happy to take delivery early. Thanks to Sharon and Scott!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Scott, we are so happy to hear that you had a great time working with our team at Bradley Ford! Thank you!

2021 mustang

Was a very good experience the salesman and financial person were very pleasant and helpful

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sharon, we are so happy that you had such a great time working with our team at Bradley Ford!

Excellent service!

Excellent service and price on the 4 vehicles I have purchased from Bradley Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're glad to hear that the Bradley Ford team gave you five-star care! Thank you for coming to see us!

Best car purchase I have ever made!

Shane was my sales rep and he was great! I live out of state and could not find anything near my home. Shane had what I was looking for. After one call, he out the purchase in motion by holding to car, working on financing and keeping communication current. But the time I arrived at his dealership, all I need ed to do was sign and drive away. Super simple!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Katie, we are so happy to hear that you had such a great time working with Shane! Thank you so much!

Linda Oliver

Very courteous and Mitch made us feel very at ease in the purchasing process. Not pressured yet very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Linda, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. At Bradley Ford of Lake Havasu City, we value our customers and we look forward to seeing you on your next visit. Take care!

Owner

Friendly, professional and always exceeds expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Butch! We're so happy the Bradley Ford team could make this a great experience!