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Moore Buick GMC

(2,985 reviews)
Visit Moore Buick GMC
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–2:00pm
Sunday Closed Closed
2024 state dealer award
View 10 awards
2024 state dealer award 2024 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award

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New (910) 378-0746 (910) 378-0746
Used (910) 378-0698 (910) 378-0698
Service (910) 459-4463 (910) 459-4463

Inventory

See all 215 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since April 2008.
The Moore Boys Sales Team has one purpose: to exceed your expectations from test drive to delivery. We are committed to a no-pressure high integrity approach to your ownership experience. Our goal is for you to feel that the vehicle you drive away in is the perfect one for you. Moore Buick has been serving the Automotive needs in Jacksonville and the surrounding areas since 1974.
Moore... The Most Trusted Name In The Business!

Service center

Phone number (910) 459-4463

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(2,985 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Moore Buick GMC from DealerRater.

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This will be my 3 vehicle that i have purchased.

This will be my 3 vehicle that i have purchased. Juan has been my sale rep for the 3rd time. Awesome person to work with.

This will be my 3 vehicle that i have purchased.

This will be my 3 vehicle that i have purchased. Juan has been my sale rep for the 3rd time. Awesome person to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

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Very good.

Very good. Way better than your average dealership experience. Would definitely look here for any future car purchases

Very good.

Very good. Way better than your average dealership experience. Would definitely look here for any future car purchases

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Moore Buick GMC Truck, INC.

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Thought it was gonna take 5 hours to buy a car only

Thought it was gonna take 5 hours to buy a car only took about 2 hours you guys are great!!

Thought it was gonna take 5 hours to buy a car only

Thought it was gonna take 5 hours to buy a car only took about 2 hours you guys are great!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

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Pleasant experience.

Pleasant experience. Appreciated the extra effort from the finance team. Juan Espinosa was professional and informative.

Pleasant experience.

Pleasant experience. Appreciated the extra effort from the finance team. Juan Espinosa was professional and informative.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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I had an amazing experience.

I had an amazing experience. Huge thank you to Juan and Matt. Drove 1.5 hours and they had everything ready! Great deal and great team.

I had an amazing experience.

I had an amazing experience. Huge thank you to Juan and Matt. Drove 1.5 hours and they had everything ready! Great deal and great team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

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I spent a few weeks searching all the local dealers for a

I spent a few weeks searching all the local dealers for a used truck and can confidently say the best experience was with Moore Buick GMC. I'm happy to say they found me the perfect truck which wasn't even on my radar. My experience at Moore was so good I would be leaving a 5-star review even if I didn't buy a truck here. Blake was amazing to work with, and despite my schedule with the kids and work for the past two weeks, he was always available and helpful whenever I called or dropped by the dealership. Palé, the finance manager, was also amazing to work with. Throughout the entire process I wasn't pressured, was able to take things at my pace, and received honest answers to any all my questions without any hassle.

I spent a few weeks searching all the local dealers for a

I spent a few weeks searching all the local dealers for a used truck and can confidently say the best experience was with Moore Buick GMC. I'm happy to say they found me the perfect truck which wasn't even on my radar. My experience at Moore was so good I would be leaving a 5-star review even if I didn't buy a truck here. Blake was amazing to work with, and despite my schedule with the kids and work for the past two weeks, he was always available and helpful whenever I called or dropped by the dealership. Palé, the finance manager, was also amazing to work with. Throughout the entire process I wasn't pressured, was able to take things at my pace, and received honest answers to any all my questions without any hassle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at Moore Buick GMC Truck, INC.. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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These guys are absolutely amazing Juan and Tyler are like

These guys are absolutely amazing Juan and Tyler are like gods amongst men who they should probably clone!!

These guys are absolutely amazing Juan and Tyler are like

These guys are absolutely amazing Juan and Tyler are like gods amongst men who they should probably clone!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Matthew, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

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went in for brake pads, was advised problems was rotors

went in for brake pads, was advised problems was rotors not pads, asked about turning rotors, Allen strongly recommended replacing all rotors. after some questions, i agreed seemed the cost of the rotors was less then the labor and total cost was obviously much higher than expected pad replacement. at time of payment Dakota told me credit cards added fees, i was not told that anytime before and was not able to prepare and bring a check. was also told there were no type of discounts, including military discount. the service ended up costing much more than anticipated with no discount offered and an added credit card fee. not great... i also asked for a quote on tires, given this experience not likely to purchase there.

went in for brake pads, was advised problems was rotors

went in for brake pads, was advised problems was rotors not pads, asked about turning rotors, Allen strongly recommended replacing all rotors. after some questions, i agreed seemed the cost of the rotors was less then the labor and total cost was obviously much higher than expected pad replacement. at time of payment Dakota told me credit cards added fees, i was not told that anytime before and was not able to prepare and bring a check. was also told there were no type of discounts, including military discount. the service ended up costing much more than anticipated with no discount offered and an added credit card fee. not great... i also asked for a quote on tires, given this experience not likely to purchase there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (910) 455-1414 so we can work towards a resolution.

Consumer response

appreciate the feedback, willing to talk, please provide the name of the person i shoull talk with.

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What a real pleasure dealing with the professionals at

What a real pleasure dealing with the professionals at Moore GMC. Juan was /is tops ! Never any pressure, so polite and caring! Highly recommend

What a real pleasure dealing with the professionals at

What a real pleasure dealing with the professionals at Moore GMC. Juan was /is tops ! Never any pressure, so polite and caring! Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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A special thanks to Juan for his professional support

A special thanks to Juan for his professional support with my purchase He made everything work even took the time to program my phone to operate my car. Again, thanks !!!

A special thanks to Juan for his professional support

A special thanks to Juan for his professional support with my purchase He made everything work even took the time to program my phone to operate my car. Again, thanks !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at Moore Buick GMC Truck, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

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