Reviews
Was told upfront with what the problem was and needed
Was told upfront with what the problem was and needed future concerns about my car.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Went in recently and had the rear brakes and rotors
Went in recently and had the rear brakes and rotors replaced. Alan kept me informed during the whole process. The Service Dept. as a whole, are the best in Onslow County.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Always a great experience with such a friendly and
Always a great experience with such a friendly and knowledgeable staff. Never a bad experience with any of Moore's departments including sales, service and parts.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Best service center in the town of Jacksonville.
Best service center in the town of Jacksonville. Would not take my truck anywhere else.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!
Great service on my 2023 Chevrolet Tahoe.
Great service on my 2023 Chevrolet Tahoe. Will return for continued service at the service department.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
John, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Moore Buick GMC Truck, INC. and we hope to see you again.
My wife had to take her car in for service and then back
My wife had to take her car in for service and then back due to engine light came on. They diagnosed the problem in a very short time. She was happy and ready to drive
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
As usual, the service was provided professionally.
As usual, the service was provided professionally. The personnel were very friendly and helpful. Great dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Great customer service.
Great customer service. Steve was very helpful. Was able to answer questions we may have had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your satisfaction is important to us, so we want to sincerely thank you for choosing Moore Buick GMC Truck, INC. and we hope to see you again soon!
I had a flat tire.
I had a flat tire. I had changed to the spare on the road and placed the flat in the bed of the truck. Not only was the tire repaired and placed back on the vehicle, but the spare was also placed back in its holder and my jack and tire tools were secured back under the seat for me. Emily also followed up with an email to ensure everything was okay. This attention to detail demonstrates exceptional professionalism. I thank you for your help.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bob, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
DID NOT HELP OUT WHAT SO EVER!
DID NOT HELP OUT WHAT SO EVER! LEFT FRUSTRATED! BECAUSE I KNEW THE WORK COULD HAVE BEEN DONE AT YOUR SHOP TO REMOVE A BOLT! WAS TOLD TO WELD A NUT TO THE BROKEN BOLT! BULL HOOKIE! I WENT SOMEWHERE ELSE TO GET THE BOLT REMOVED AND IT WAS AT ALOT CHEAPER PRICE
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
It is disappointing for us to hear that your experience was anything less than great. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (910) 455-1414. We look forward to hearing from you.