Reviews
2017 TOYOTA TACOMA
5 STARS ALL THE WAY AROUND. GREAT EXPERIENCE. PROFESSIONAL SERVICE.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Lake, we appreciate your feedback of our Staff's outstanding service! We hope to be of service to you again! Take care!
Great Service, Handled very professional, Fair price on
Great Service, Handled very professional, Fair price on my trade in, all around good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Eddie was fantastic to work with.
Eddie was fantastic to work with. Easy to deal with, knowledgeable. And personable. Excellent customer service !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Love the Lake Keowee Ford Service Department!
Love the Lake Keowee Ford Service Department! Dakota is always great to work with. He is personable & has the ability to remember his customers. He will always know "the dog food lady" when I roll in! Thank you, Dakota
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and sales.
Great service and sales. I would highly recommend them to anyone. They are the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional salesmen.
Very professional salesmen. I didn’t feel like I was a piece of meat being swarmed by vultures. David took care of us and we purchased two vehicles. Price could have been a little lower but with the market for used cars being what it is we are happy with our purchases.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was very disappointed in the service center on my last
I was very disappointed in the service center on my last trip LuldF. I had set up an appointment for a recall on my door latch. i was told it take about 4 hours to complete the work. My appt was 8:00 a.m. and i expected to pick up my truck around noon. I did not hear anything by 1:30 pm, so i called to find out the status of my service. i was told that they were working on it, but they did not give me a time when it would be ready. Since i did not know a time, it tied up my wife and my time until i was notified it was ready. finally, at 4:30 p,m i was told the vehicle was ready for pick up. When i went the service department, i was told the delay was due to approval by Ford to do the work. I did not understand since Ford was the one who sent me the recall information. Regardless, i felt that the service department should have contacted me to give me any update on the progress. Communication between the service dept and myself was very disappointing. I am due a service soon and i am debating about going to another Ford dealership. This will depend on your response to this message. i expect my dealership to be able to communicate with me , when issues arise and to finish work on timely basis. Since i purchased the truck from you, i would like to continue having my services done at your location. Sincerely, Stan Childers 8/7/2022.
- Customer service 2.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
No one knows what they’re doing and what to do or tell
No one knows what they’re doing and what to do or tell the truth
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Amazing staff!
Amazing staff! Shawn did a great job in helping me 😁 The process was super fast and easy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Terrible.
Terrible. Once they get your money they don’t want to help you if you have issues
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair