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Bentley Buick GMC

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (580 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 7:00am–12:00pm
Sunday Closed Closed
2020 state dealer award
View 4 awards
2020 state dealer award 2018 state dealer award
2020 consumer dealer award 2018 consumer dealer award
New (866) 712-3192 (866) 712-3192
Used (888) 833-5539 (888) 833-5539
Service (888) 689-5273 (888) 689-5273

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (580 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bentley Buick GMC from DealerRater.

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Very easy process

Very accommodating and willing to work with anyone. Great prices and great vehicles. I will definitely be using Bentley for all of my future purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We appreciate your feedback and hope to see you again soon.

Excellent

Had exactly what I was looking for, salesman was knowledgeable and very helpful. Provided knowledgeable help in different methods of financing to allow purchase to accommodate my budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive feedback! We really appreciate it.

Well done

I called mr Scott Hendrick to set up an appointment for routine maintenance and established a mutually agreeable schedule. Brought car in as scheduled. Service was performed well and picked up auto as planned. Great service Scott and his staff was helpful, courteous and expedient- what more could one ask for?

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for writing such a positive review! We appreciate your time and hope to see you in again soon!

Wonderful dealership

We bought a 2019 XT5. Johnny Roberts, Sales Associate, and Jeff Hayne, Sales Manager, go above and beyond to make the experience 100% satisfactory, pleasant, and prompt. 10/10 would recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your recommendation.. it means a lot to us! Have a wonderful day, Holly!

Excellent service!

Truly appreciated the helpfulness of the staff. In addition, the waiting area is comfortable, setup for WIFI, and the restroom offers MOUTHWASH! Seriously! The person I usually see was busy with another customer so Kirby stepped in and assisted, saving time. Good service all the way through.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for letting others know about your great experience with us! Take care!

A great buying experience!

Tim Howard was very helpful and knowledgeable. He and the management staff worked quickly to get me the deal I was looking for on the vehicle I wanted. Thanks for a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience with us! We will pass your kind words on to the team.

Recall and oil change

As usual, great service. Wouldn’t go anywhere else. Scott Kendrick in service dept always is courteous, friendly and helpful. we bring both our vehicles for service there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service and repair

Brought my vehicle in for service and a minor repair everything was handled professionally and I was kept informed all along the process. I always have a good experience at Bentley GMC

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service from a Great company!

Perfect service VERY quickly!! In and out much quicker than I expected. Very busy service center that moves like a well oiled machine. Great Job Bentley!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courteous and friendly greeting and tremendous service.

The staff was courteous and got me in for service when they said the would. Technicians did a completely satisfying service job on my buick century.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.